
Technical Customer Success Manager
1 week ago
Job Title Technical Customer Success Manager- Location Hybrid- Experience 2-3 Years- Education B Tech or equivalent technical degree About the Role We are looking for a Technical Customer Success Manager who can combine strong technical expertise with excellent relationship-building skills The ideal candidate will ensure our customers achieve maximum value from our solutions reduce churn and identify opportunities for expansion You ll work closely with both customers and internal teams to deliver seamless onboarding provide technical guidance and drive long-term customer success Key Responsibilities - Serve as the primary technical point of contact for assigned customers - Drive smooth onboarding and product implementation for new clients - Understand customer requirements and map them effectively to product features - Provide technical support and troubleshooting while ensuring quick resolution of issues - Build and maintain strong trust-based relationships with customer stakeholders - Conduct regular health checks and business reviews to ensure customer satisfaction - Work closely with Product and Engineering teams to convey customer feedback - Proactively identify upsell cross-sell opportunities and collaborate with sales teams - Monitor customer adoption usage and engagement metrics to ensure long-term retention - Create and share documentation FAQs and best practices to enable customers Required Qualifications Skills - B Tech Engineering graduate with 2-3 years of experience in Customer Success Technical Support Pre-Sales Implementation - Strong technical acumen with the ability to understand software products APIs integrations and workflows - Excellent problem-solving and troubleshooting skills - Outstanding communication and relationship-building abilities - Ability to manage multiple customer accounts simultaneously with attention to detail - Familiarity with Customer Success tools e g HubSpot Gainsight Salesforce or similar is a plus - Proactive mindset with a focus on delivering customer outcomes and reducing churn What We Offer - Opportunity to work in a fast-growing customer-centric company - Exposure to both technical and customer-facing responsibilities - Collaborative work environment with growth opportunities - Competitive salary and performance-based incentives ref updazz com
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Technical Customer Success Expert
1 week ago
Delhi, Delhi, India beBeeExpertise Full time ₹ 8,00,000 - ₹ 12,00,000Role OverviewTechnical Customer Success Specialist">We are seeking a highly skilled Technical Customer Success Specialist to join our organization.The ideal candidate will possess strong technical expertise and excellent relationship-building skills, serving as the primary technical point of contact for assigned customers. They will drive smooth onboarding...
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Technical Customer Success Specialist
7 days ago
Delhi, Delhi, India beBeeCustomerSuccess Full time ₹ 15,00,000 - ₹ 20,00,000Technical Customer Success SpecialistDescriptionWe seek a highly skilled Technical Customer Success Manager to serve as the primary technical point of contact for assigned customers, driving smooth onboarding and product implementation.Key ResponsibilitiesEstablish strong relationships with customer stakeholders to ensure optimal utilization of our...
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Customer Success Manager
2 weeks ago
Delhi, Delhi, India YourTribe Full time ₹ 8,00,000 - ₹ 12,00,000 per yearWe are looking for passionate, energetic and results-oriented individuals to join our team as a Customer Success Manager (CSM). The Customer Success Manager (CSM) is expected to manage the customer experience for a specific group of customers and help grow and maintain revenue. CSM is the Customer's Advisor who serves as a key point of contact and as a...
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Manager - Customer Success
2 weeks ago
Delhi, Delhi, India TAC Security Full timeManager - Customer SuccessJob Description: We are seeking a proactive and customer-focused Customer Success Manager (CSM) to join our team. As a CSM, you will be responsible for building strong relationships with our clients, ensuring they receive maximum value from our product/services, and driving retention and growth. Youll act as the trusted advisor,...
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Senior Account Strategist
7 days ago
Delhi, Delhi, India beBeeCUSTOMER SUCCESS Full time ₹ 60,00,000 - ₹ 1,50,00,000Customer Success ManagementJob Summary:We are seeking an experienced Customer Success Manager to join our team. The ideal candidate will have a proven track record of building strong relationships with customers and driving business growth through effective account management.About the Role:In this role, you will be responsible for managing a portfolio of...
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Customer Success Expert
7 days ago
Delhi, Delhi, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 1,20,00,000">Technical Customer Success Specialist">We are seeking a seasoned Technical Customer Success Specialist to join our team. As a key member of our customer-facing organization, you will be responsible for ensuring our customers achieve maximum value from our solutions.The ideal candidate will have strong technical expertise combined with excellent...
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Customer Success Manager
4 weeks ago
Delhi, Delhi, India Convin Full timeCustomer Success Manager (Delhi | India)Are you a relationship-driven professional who thrives at the intersection of product, people, and business growth?Join one of India's fastest-growing AI startups — welcome to Convin.About ConvinConvin is a cutting-edge Conversation Intelligence platform built by IIT Delhi alumni, designed to empower sales,...
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Delhi, Delhi, India Eazybe Full timeJob Title: Technical Customer Success Manager Location: Hybrid Experience: 2–3 Years Education: B.Tech (or equivalent technical degree)About the Role: We are looking for a Technical Customer Success Manager who can combine strong technical expertise with excellent relationship-building skills.The ideal candidate will ensure our customers achieve maximum...
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Customer Success Manager
2 weeks ago
Delhi, Delhi, India Sage Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Purpose: Customer Success Manager (CSM) in the Learning Resource division of a publishing company focused on aggressive engagement, pre-demos, and customer experience should have a role that combines proactive customer relationship management, digital engagement strategies, and deep product knowledge to maximize customer satisfaction, retention, and...
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Customer Success Manager
2 weeks ago
Delhi, Delhi, India Gleantap Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany Description Gleantap is an intelligent customer experience platform for fitness & wellness clubs, enabling them to enhance sales & marketing efforts through data-driven campaigns. Businesses can utilize contextual data, AI, and automations to boost lead conversions and customer retention. Role Description This is a full-time remote role for a...