Head - Information Technology (regional Business)

4 weeks ago


Mumbai Maharashtra, India VFS Global Full time

Information Technology Systems Management Manage all Information Technology systems including servers laptops operating systems telephones software applications and peripherals Provide expertise and support during systems upgrades installations conversions and file maintenance Manage systems development enhancement and integration with existing systems Collaborate with internal stakeholders to develop strategies and plans to enhance client services improve user effectiveness and foster innovation Regularly communicate with Client Government executive management and all users of information services and systems Provide innovative solutions to the enterprise focusing on cost-saving initiatives and technologically superior solutions Policy and Financial Management Develop and ensure implementation of all Information Technology policies and procedures including architecture security disaster recovery standards purchasing and service provision Manage financial aspects of the Information Technology Division including purchasing budgeting and budget review Technology Management and Governance Keep current with the latest technologies and determine new technology solutions to meet business and system requirements Support Information Technology governance by enforcing policies performing corporate Information Technology risk management functions and overseeing procurement and implementation of projects and equipment Negotiate and administer vendor outsourcer and consultant contracts and service agreements Support VFS Global s mission and follow all standards policies procedures and confidentiality guidelines Manage client relationships internal and external and overall stakeholder management ensuring alignment with organizational goals and objectives Team Management Succession Planning Manage and develop staff including performance management training and career development Create and maintain a robust talent pipeline to ensure succession planning 1 2 ratio Environment Social Governance Oversee corporate governance within the assigned region ensuring alignment with organizational principles policies and regulations Promote judicious use of natural resources and adhere to the organization s environment health and safety policies objectives and guidelines


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