IT -Presales Expert

Job Description Job Title Presales IT Expert Location Vijayawada or Hyderabad (India) US Shift Company Symphonize (symphonize.com) Position Type Full-time, Individual Contributor About Symphonize Symphonize is a fast-growing IT services and product company that provides cutting-edge solutions to clients globally. We are committed to innovation, customer success, and delivering high-quality technical and business outcomes. Role Overview As a Presales IT Expert at Symphonize, you will be the driving force behind business growth from lead generation to closing major (logo) clients, while operating in a US timezone shift. You will own the entire presales lifecycle, act as a trusted advisor to prospects, design technical solutions, and lead RFP/RFI responses. You will also help define and institutionalize sales processes for both IT services and product lines. This is a high-impact, high-visibility role meant for a self-starter with strong technical, sales, and business development acumen. Key Responsibilities 1. Lead Generation & Business Development - Identify and prospect new business opportunities (both inbound and outbound) in the US market. - Build and maintain a healthy pipeline of prospects. - Engage with prospects to understand their strategic needs, pain points, and business drivers. - Qualify opportunities rigorously and prioritize those with high potential. 1. Presales Solutioning & Technical Engagement - Collaborate with potential clients to gather detailed technical/business requirements. - Architect technical solutions (IT services and product) aligned to customer needs. - Create and deliver persuasive product/service demos, proof-of-concepts (POCs), and workshops. Tech Titan Distribution - +2TTG - +2 - Support Sales with technical leadership during customer meetings, discovery sessions, and solution reviews. 1. Proposal & RFP / RFI Management - Lead the preparation of responses to RFPs, RFIs, and other procurement documents. Welcome to MyBlockchainExperts - +2VelvetJobs - +2 - Write compelling and technically accurate proposals, including architecture diagrams, solution descriptions, cost estimations, and implementation plans. Version 1 - +2Jobed.ai - +2 - Coordinate with internal stakeholders (product, engineering, finance, delivery) to gather inputs and ensure proposals are feasible and profitable. Wikipedia - +1 - Manage bid teams, timelines, and deliverables for each RFP. 1. Account Management - Act as a trusted advisor for assigned accounts nurture relationships, understand future needs, and drive expansion. - Collaborate with delivery and product teams to ensure smooth hand-off post deal closure. Unicommerce - Monitor and drive customer satisfaction, provide feedback to internal teams, and identify upsell or cross-sell opportunities. 1. Process Definition & Sales Enablement - Help define and implement a structured presales process / playbook across the organization (for both services and product lines). - Develop reusable assets: presales collateral, demo scripts, POC templates, case studies, and competitive analyses. VelvetJobs - Train sales and technical teams in presales best practices, process, and tools. 1. Market & Competitor Analysis - Stay up-to-date with industry trends, emerging technologies, and competitive offerings. Built In - Provide inputs to product management and leadership based on market feedback and customer conversations. Required Qualifications & Skills - Experience: 612 years in presales, business development, solutions consulting, or similar roles (IT services/products). - Technical background: Strong understanding of IT infrastructure, cloud, SaaS, or related technologies. - Presales expertise: Proven track record in RFP/RFI response, POC design and delivery, technical solution architecture. TTG - Sales mindset: Demonstrated ability to generate leads, engage prospects, and drive deals to closure. - Communication: Excellent verbal and written communication able to present to technical and C-level stakeholders. Indeed - Analytical skills: Strong ability to analyze business needs, map to technical solutions, and present ROI / TCO. - Interpersonal: Ability to build trusted relationships, collaborate cross-functionally, and lead without direct authority. - Organizational skills: High degree of ownership; experience managing multiple presales projects, bid teams, and deadlines. - Tools: Experience with CRM, proposal tools, project management tools, and sales enablement platforms. - Flexibility: Comfortable working in the US shift (time-zone alignment). Preferred (Bonus) - Prior experience in government / public-sector RFPs / tenders. - Experience in setting up or scaling presales processes in an organization. - Exposure to both service-based and product-based business models. - MBA or equivalent business qualification. Why Join Symphonize - Ownership and Impact: As an individual contributor, you will own the entire presales and business development lifecycle from lead generation to account management. - Growth: Opportunity to shape and institutionalize our sales & presales processes. - Innovation: Work on cutting-edge IT services and product solutions. - Global Exposure: Engage with clients in the US market, working across geographies and time zones. - Team: Be part of a high-growth, passionate, and collaborative team. How to Apply Please send your resume and cover letter to [Confidential Information] , highlighting: 1. Your relevant experience (612 years) in presales / business development / account management 2. Specific achievements (e.g., deals won, RFPs responded) 3. Experience with both IT services and product presales (if any) 4. Your comfort working in a US shift