Customer Success Manager

14 hours ago


Bengaluru, Karnataka, India SuperAGI Full time
About SuperAGI

SuperAGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users.

Role Overview

As a Customer Success Manager, you'll play a critical role in supporting our users throughout their lifecycle — from onboarding to adoption to retention. You'll be responsible for day-to-day interactions, helping customers get the most value out of SuperAGI, and ensuring a high-quality experience that drives satisfaction and renewals.

Key Responsibilities

- Act as the first line of contact for assigned customers, supporting their success journey
- Monitor customer health scores and usage patterns to proactively flag risks or opportunities
- Collaborate with Support, Product, and Engineering to resolve issues and relay feedback
- Maintain accurate records in CRM and CS tools to ensure seamless internal communication
- Help customers adopt best practices and discover new features through regular check-ins
- Contribute to knowledge base content, customer documentation, and internal playbooks

What We're Looking For

- 1–2 years of experience in Customer Success, Account Management, or Support at a SaaS company
- Strong communication skills, both written and verbal
- Customer-centric mindset with a passion for delivering value and solving problems
- Ability to work in a fast-paced, ambiguous startup environment
- Experience with CS tools (like HubSpot, Intercom, Vitally, etc.) is a plus
- Technical curiosity or basic understanding of AI/ML is a strong advantage

Why Join Us?

- Join a fast-moving team at the forefront of AI and autonomy
- Make a direct impact on customer experience and retention metrics
- Learn and grow in a zero-to-one CS environment
- Competitive compensation.

  • Bengaluru, Karnataka, India BiteSpeed Full time

    What you'll do:- Your core job is to own our international customer relationships, make them successful and fans of BiteSpeed.- Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.- Becoming a trusted product advisor for our international customers,...


  • Bengaluru, Karnataka, India Alteryx Full time US$ 1,00,000 - US$ 1,50,000 per year

    We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on...


  • Bengaluru, Karnataka, India Scrut Full time

    Position: Customer Success ManagerLocation: BangaloreShift timings : 10am- 7pm ISTAbout SCRUT AutomationScrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001,...


  • Bengaluru, Karnataka, India voiceplug Full time US$ 90,000 - US$ 1,20,000 per year

    Send your resumes to Job Overview: We're seeking highly motivated Customer Success professionals with minimum 4 years of experience in managing US based clients for customer success, customer relationship management, Key account management or similar roles with SaaS based companies. Experience in handling a multitude of customer facing roles will be an...


  • Bengaluru, Karnataka, India SuperAGI Full time

    Job DescriptionAbout SuperAGISuperAGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users.Role OverviewAs a Customer...


  • Bengaluru, Karnataka, India Animaker Full time

    Animaker is looking for an energetic and ambitious Account Manager or Customer Success Manager .As a fast-paced startup with revolutionary, innovative solutions in the visual content creation space, we aim to create a difference and delight our customers.We have over 10 million users from 190+ countries; with 100's being Fortune 500 companies like Walmart,...


  • Bengaluru, Karnataka, India SAP Full time

    We help the world run better At SAP we keep it simple you bring your best to us and we ll bring out the best in you We re builders touching over 20 industries and 80 of global commerce and we need your unique talents to help shape what s next The work is challenging - but it matters You ll find a place where you can be yourself prioritize your...


  • Bengaluru, Karnataka, India Loop Health Full time

    As a Customer Success Manager at Loop you will play a key role in driving customer goals revenue expansion and product utilisation by ensuring the activation engagement success retention and growth of Loop s key enterprise or mid-market clients This role is focused on high-impact high-value activities in all aspects of business development and...


  • Bengaluru, Karnataka, India Smartly Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?We're looking for a dynamic Customer Success Manager to join us, as part of our growing Customer Success team, in our mission...


  • Bengaluru, Karnataka, India Clickpost Full time

    About the job:About The in 2015, ClickPost is Asia's largest Logistics intelligence platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc to help them improve post purchase customer experience.We have been profitable for past 5 years, are backed by some of the biggest investors around and are growing 2x year on year.We are one of the...