Area Manager-fulfillment Centre, Operations

DESCRIPTION Amazon com Inc is a US-based multinational electronic commerce company headquartered in Seattle Washington Jeff Bezos founded Amazon com Inc in 1994 and launched it online in 1995 Amazon com started as an online bookstore but soon diversified selling DVDs CDs MP3 downloads computer software video games electronics apparel furniture food and toys At Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is seeking Area Managers for our Fulfillment Centers FCs Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Key job responsibilities Amazon com Inc is a US-based multinational electronic commerce company headquartered in Seattle Washington Jeff Bezos founded Amazon com Inc in 1994 and launched it online in 1995 Amazon com started as an online bookstore but soon diversified selling DVDs CDs MP3 downloads computer software video games electronics apparel furniture food and toys At Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is seeking Area Managers for our Fulfillment Centers FCs Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Four key areas that you ll always focus on are the safety quality customer experience and productivity of your department Area Managers are responsible for all budgetary people development and operations objectives for one functional area of our Fulfillment Center Inbound or Outbound Additional responsibilities include managing and leading a team of Process Assistants coaching and mentoring the team to ensure performance objectives are met building positive employee relations and building leadership bench strength within the Fulfillment Center Drives creation of staffing plans schedules quality initiatives process change initiatives and other Change Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan Sets clarifies requirements and expectations for Process Assistants Measures performance provides feedback and holds Process Assistants accountable for their performance and the performance of their functions Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area Takes proactive steps to ensure that best practices are shared across all departments shifts and among the network Four key areas that you ll always focus on are the safety quality customer experience and productivity of your department Area Managers are responsible for all budgetary people development and operations objectives for one functional area of our Fulfillment Center Inbound or Outbound Additional responsibilities include managing and leading a team of Process Assistants coaching and mentoring the team to ensure performance objectives are met building positive employee relations and building leadership bench strength within the Fulfillment Center Drives creation of staffing plans schedules quality initiatives process change initiatives and other Change Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan Sets clarifies requirements and expectations for Process Assistants Measures performance provides feedback and holds Process Assistants accountable for their performance and the performance of their functions Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area Takes proactive steps to ensure that best practices are shared across all departments shifts and among the network Works closely with support staff HR Manager Financial Manager Facilities Manager S LP Manager and Other Ops Managers IT Manager to build and secure support and resources for projects and initiatives in his her area as well as providing needed support and resources for other staff initiatives Able to address operational and personnel issues affecting functional area Able to address operational and personnel issues affecting functional area A day in the life Four key areas that you ll always focus on are the safety quality customer experience and productivity of your department Area Managers are responsible for all budgetary people development and operations objectives for one functional area of our Fulfillment Center Inbound or Outbound Additional responsibilities include managing and leading a team of Process Assistants coaching and mentoring the team to ensure performance objectives are met building positive employee relations and building leadership bench strength within the Fulfillment Center Drives creation of staffing plans schedules quality initiatives process change initiatives and other Change Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan Sets clarifies requirements and expectations for Process Assistants Measures performance provides feedback and holds Process Assistants accountable for their performance and the performance of their functions Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area Takes proactive steps to ensure that best practices are shared across all departments shifts and among the network Works closely with support staff HR Manager Financial Manager Facilities Manager S LP Manager and Other Ops Managers IT Manager to build and secure support and resources for projects and initiatives in his her area as well as providing needed support and resources for other staff initiatives Able to address operational and personnel issues affecting functional area BASIC QUALIFICATIONS - 2 years of employee and performance management experience - Bachelor s degree or equivalent or 2 years of Amazon blue badge FTE experience - Work a flexible schedule shift work area including weekends nights and or holidays PREFERRED QUALIFICATIONS - 1 years of performance metrics process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner