Senior Manager
24 hours ago
Position Senior Manager Incumbent - Department Operations Function Operations Reporting to Chief Manager Band 4 Location Gurgaon Team size D I 3-4 JOB SUMMARY The key responsibility for incumbent would be to manage end-to-end issuance fulfillment of new business which includes WIP management central initiatives to ease issuance through regular engagement with distribution policy issuance underwriting to ensure business continuity Would be responsible for key strategic initiatives and lead data reporting for bank and internal teams to drive fulfillment processes KEY RESPONSIBILITIES Relationship Management Strengthening relationship with regular engagement with distribution heads Engage regularly to monitor and improve performance Managing New business Responsible for managing the new business issuance by ensuring daily traction on WIP to meet the month targets Driving WIP clearance through hub teams to clear field WIP on daily basis for issuance Regular Governance calls with HUBs teams Responsible for end-to-end WIP management Identify opportunities for improvement and drive various process and operational excellence initiatives for ease of business and enhancing business quality measures for channel partner Data and Reporting Delivery of reports and analysis on various Parameters of Business processing to derive plan of action for improvement Enabling and supporting distribution with various data sets reports and dashboards Working closely with internal departments on reports automation agenda Creating and preparing various presentations to be shared with senior management as and when required as per the scheduled dates Control and monitor process and ensure compliance with AxisMaxlife and IRDAI norms Ensure maintenance and updating of SOPs and 4 sheeter s Document and control changes in existing processes Ensure all Service request are processed as per defined SLAs Projects and continuous improvement and driving and participating in functional and cross functional areas Conduct benchmarking internally and externally to establish best in class delivery quality standards Rolling out new guidelines for distribution adherence Manage people Develop team members to perform effectively and efficiently Measures of Success Monthly Regular governance engagements with Distribution leaders Head Publishing Monthly Issuance Dashboard Scorecard Driving Operational efficiencies with Distribution team 92 M0 Issuance 94 M2 Issuance FTR of 85 Drive customer satisfaction through resolution of escalations and requests with TAT of projects completed - Complete 1 Green Black belt project for the year Talent retention 10 attrition for G2M2abv Accurate reconciliation of business data reports User friendly customization of analytical report Number of Initiatives deployed to bring in process improvements Effective alignment across departments with minimal escalations Desired qualification and experience Graduate Post Graduate in Management Must have a minimum of 10 years of experience 5 years in relationship management and Banca operations management Sound Knowledge of Bancassurance or Banking Operations Model specifically operations processes Good communication analytical skills Strong data skills and solution centric approach Customer centric approach Process documentation and systems approach Computer skills in using databases and office management software including spreadsheets presentation skills Team management and strong relationship skills
-
Deputy Manager – IT/IS
2 weeks ago
Gurgaon, Haryana, India Senior Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCompany DescriptionSenior is a UK based MNC and has operations in 12 countries and has 26 operating businesses worldwide serving number of markets. Senior's experienced manpower support, effective use of raw material as well as high technology enable it to deliver optimized components within a short development time and at most competitive prices.Senior...
-
Senior Manager Product
1 week ago
Gurgaon, Haryana, India Antara Senior Living Full time ₹ 12,00,000 - ₹ 36,00,000 per yearEmployee CareerDevelopment ProgramsAs per a survey conducted by SHRM India in 2022, 76% of Indian employees cite learning opportunities as a key motivator for job satisfaction.At Antara, we are deeply committed to the continuous growth and well-being of our employees. Our robust Learning and Development and Employee Career Development programs offer a range...
-
Senior Manager Finance
1 week ago
Gurgaon, Haryana, India Antara Senior Living Full time ₹ 20,00,000 - ₹ 25,00,000 per yearEmployee CareerDevelopment ProgramsAs per a survey conducted by SHRM India in 2022, 76% of Indian employees cite learning opportunities as a key motivator for job satisfaction.At Antara, we are deeply committed to the continuous growth and well-being of our employees. Our robust Learning and Development and Employee Career Development programs offer a range...
-
Relationship Manager
4 days ago
Gurgaon, Haryana, India Artha Senior Care Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionArtha Senior Care is a leading provider of Assisted Living and senior care services, dedicated to enhancing the lives of senior citizens. We strive to deliver exceptional care, comfort, and hospitality to our residents. Our goal is to ensure that seniors live with dignity and convenience while receiving personalized attention that caters...
-
Senior UI/UX Designer
2 weeks ago
Gurgaon, Haryana, India Antara Senior Care Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAbout Antara AgeasyAntara Ageasy, a brand by the Max Group, is India's first holistic marketplace for senior care products & services. From mobility aids to health and wellness essentials, we empower seniors and caregivers with thoughtfully curated, high-quality solutions delivered right to their doorstep.Antara is pioneering integrated senior care in India...
-
Senior Office Manager
3 weeks ago
Gurgaon, Haryana, India GERSON LEHRMAN GROUP Full timeSenior Office Manager - Facilities Real estate Seeking a dynamic Senior Office Manager who will make it a personal mission to create a welcoming work environment for employees and visitors while managing office-related matters around the company
-
Senior Manager
1 week ago
Gurgaon, Haryana, India EXL Service Full timeJob Summary We are looking for an experienced Senior Manager to lead our Microsoft Azure cloud practice and drive strategic cloud initiatives across the organization The ideal candidate will have deep expertise in Azure cloud architecture implementation and operations coupled with strong leadership skills to manage teams projects and stakeholder...
-
Senior Manager
3 weeks ago
Gurgaon, Haryana, India EXL Service Full timeExperience level 5-10 years Banking experience must Preferred - Retail Banking Risk experience NP Immediate up to 30 days Must have skills 5 years relative experience with GCP Google Cloud Platform based Data Analytics tools Ex Dataproc Big Query Cloud Composer Data Fusion Pub Sub and CDP 5 years relative experience with data modelling ...
-
Senior Manager Hr
2 weeks ago
Gurgaon, Haryana, India Adidas Full timeBy continuing to use and navigate this website you are agreeing to the use of cookies Accept ClosePress Tab to Move to Skip to Content LinkSearch by KeywordSearch by LocationSearch by KeywordSearch by LocationLoading Team LocationType Grade Create Alertxc3x97Select how often in days to receive an alert StartPlease wait Senior Manager HRPurpose ...
-
Senior Manager
5 days ago
Gurgaon, Haryana, India EXL Service Full timeJob Summary We are seeking for someone who has deep understand of credit cards business Preferably for US Geography and has worked around credit cards Marketing or Portfolio analytics The ideal candidate will have strong business knowledge understands credit cards P L drivers along with customer lifecycle This role requires deep expertise to be able to own...
