Senior Quality Analyst

Looking for a QULAITY ANALYST AND ASSOCIATE QUALITY MANAGER for DELHI Airport projectCriteria : Quality AnalystYears of experience : 5 to 8 yearsSkills Required: Awareness or Certification of CMMI V 3.0 DEV & SVC, ITIL V4.0 are Mandatory, ISO 9K, and ISO 27K is good to haveCriteria : Associate Quality ManagerYears of experience : 10+ yearsSkills Required:...

Job Title: Quality AnalystExperience: 35 YearsLocation: Okhla phase 1, New DelhiDepartment: MarketingEmployment Type: Full-TimeRole Overview;The Quality Analyst will be responsible for monitoring, auditing, and evaluating customerinteractions (calls, emails, and other channels) to ensure compliance with quality standardsand provide actionable insights to...

Job DescriptionAs a Senior Data Analyst, your role is to gather, analyze, and interpret complex data to provide valuable insights and support data-driven decision-making within an organization.You work with large datasets, employ statistical techniques, and use various tools and technologies to extract meaningful information.Here are some key...

Key Responsibilities• Monitor live and recorded calls, chats, or emails to evaluate agent performance.• Provide detailed feedback to agents on quality scores and areas of improvement.• Maintain and analyze QA reports to track performance trends.• Conduct quality audits and share regular MIS and dashboards with management.• Collaborate with team...

Job Description As a Senior Data Analyst, your role is to gather, analyze, and interpret complex data to provide valuable insights and support data-driven decision-making within an organization. You work with large datasets, employ statistical techniques, and use various tools and technologies to extract meaningful information. Here are some key...

Experience: 2 - 6 YearsPreferred Candidate Location: South Delhi, Ghaziabad, Noida, Greater NoidaEducation: Any Graduate - Any Specialization, PG - Any PG CourseOther Certification: For QA-English - No certification requiredNo of openings: 4Industry Type: BPORole: Quality AnalystShift: US ShiftsRole OverviewWe are seeking a full-time, on-site Quality Analyst...

• Proficient in charting platforms such as TradingView, MetaStock, NinjaTrader, or Bloomberg• Deep knowledge of Elliott Wave, RSI, MACD, Fibonacci, Bollinger Bands, and other core tools Senior Technical Analyst with a Chartered Market Technician

Role OverviewWe are seeking a full-time, on-site Quality Analyst to monitor calls.Key Responsibilities:Strong proficiency in both written and spoken English.Ability to monitor calls.Provide feedback and coaching to agents for performance improvement.Offer clear guidance to associates to enhance their performance.Ensure awareness of quality and agent behavior...

Job Description:Quality control is a process by which entities review the quality of all factors involved productionAudit and manage effective implementation and delivery of functional processes within operations to mitigate risk.audit/validate current control effectiveness and drive improvements wherever required.Role & responsibilitiesIn this role you are...

We are seeking a Senior Quality Assurance Professional with extensive experience in manual and automation testing. The ideal candidate will be a certified professional who is adept at working in Agile environments and has a strong background in creating and executing test scripts.Key Responsibilities:Perform and oversee manual and automation testing to...