Analyst/TL - Quality Analyst

Role: Quality Analyst / Quality LeadFor Analyst role - Min 3+ Years experience in Call Audits/ Chat AuditsFor Lead role - Min 9+ years exp in Call Audits/ Chat AuditsStrong understanding on Performing ATA Reports, Preparing Dashboards, Voice+Chat Audits, Change Request , Problem Tickets, Service Requests.Shift: Rotational ShiftWFOLocation: NoidaBoth Side Cab...

We are seeking a detail-oriented and proactive Quality Analyst to join our Customer Service team. The Quality Analyst will monitor and evaluate customer interactions to ensure service quality and compliance with company standards, identify areas for improvement, and provide actionable feedback to enhance overall customer experience.Role &...

Job Title: Quality Analyst Customer Support (BPO)Process: Apollo 24*7Location: Noida, Sector 58Company: Reboot XPJob Summary:We are looking for an experienced Quality Analyst (QA) to monitor and evaluate customer interactions in the Apollo 24*7 Customer Support process. The role involves ensuring adherence to quality standards, providing actionable feedback,...

Senior Quality Analysts (50 Openings)Location: Noida / Gurgaon (Hybrid – 2-3 days WFO per week)Shift Timing: 10 AM – 7 PM ISTContract Duration: 6–12 months (extendable)Type: Contractual (C2C / C2H)Experience Required: 6 to 8 yearsAbout the Role:We are looking for highly skilled Senior Quality Analysts with extensive experience in API Testing, Database...

Position: Quality AnalystLocation: Noida (Sector 63)Department: Quality TeamOverview:The Quality Analyst is responsible for evaluating processes, identifying areas for improvement, and ensuring compliance with quality standards. This role involves monitoring performance metrics, conducting audits, analysing trends, and providing feedback to enhance overall...

The Quality Analyst ensures that all customer interactions meet the required standards for accuracy, professionalism, and compliance. This role helps improve customer experience and boosts the conversion ratio by identifying best practices and areas of improvement.Key Responsibilities:·Monitor telecaller conversations (live and recorded) for script...

The Documentation Analyst will be responsible for creating, maintaining, reviewing, and managing organizational documentation to ensure accuracy, consistency, and compliance with company standards. Graduates who possess normal communication skills. Required Candidate profileBachelor's Degree in any discipline. Fresh graduates or candidates with up to 1 year...

Job Title: Quality Analyst Lead Location: Noida, Uttar Pradesh Company: WebBee Global About WebBee Global: WebBee Global is a leading provider of e-commerce integration and automation solutions. We work with businesses worldwide to streamline operations through platforms like Shopify, Amazon, NetSuite, and more. Join our fast-growing team and be part...

WE ARE HIRING FOR,Quality Analyst Exp : 1 to 2.5 yrs exp onlyeImmediate and delhi ncr candidate only applyFLUPER LTDFluper, being the Top Rated Mobile App Design and Development Company across the globe, has the potential to bring specialized and optimized solutions. With 17+ Years of Mobo Industry Experience and 375+ App Certified Developers, we have...

Job Title: AI Data Quality Analyst TrainerLocation: Noida, Sector-58Experience: 2+ Years (Trainer Experience proffered)Job Summary:We are hiring an AI Data Quality Analyst Trainer with hands-on experience in data quality management and AI-driven data validation. The ideal candidate must have delivered classroom or virtual training to batches of 30–40...