Analyst/TL - Quality Analyst

7 hours ago


Noida, Uttar Pradesh, India Golden Opportunities Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Description:

  • Quality control is a process by which entities review the quality of all factors involved production
  • Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk.

audit/validate current control effectiveness and drive improvements wherever required.

Role & responsibilities

  • In this role you are required to audit calls and do analysis and solving of moderately complex problems
  • May create new solutions, leveraging and, where needed, adapting existing methods and procedures
  • The person would require understanding of the strategic direction set by senior management as it relates to team goals
  • Primary upward interaction is with direct supervisor

Preferred candidate profile

  • Quality analyst with call auditing experience in the insurance domain

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