Officer, Cash Operations

Job ID 15868 Location Gandhinagar IN Area of interest Operations Job type Regular Employee Work style Office Working Opening date 13 Sept 2025 About our Cash Operations Team Cash Operations is of huge strategic importance to the Bank ensuring the success of Transaction Banking and assisting in daily operations to ensure processes and standards are consistently met Roles in Cash Operations gives you huge learning opportunities across numerous markets and business areas meaning you can choose to upskill reskill or deepen and specialise your existing knowledge The wealth of career development options makes the Cash Operations team a great place for self motivated client focussed individuals to start their career with us About our Technology and Operations Team Our Technology Operations T O team is the powerhouse for the Bank We aim to go further faster to ensure we re agile and ready for tomorrow today Our diverse network enables us to innovate and build banking solutions that support communities to prosper We re a place where talented people are encouraged to grow learn and thrive to drive their own career journeys to reach their full potential When you work with us you re protecting the reputation and legacy of a 170 year organisation and building on it We re driven by progress and continuously evolving to ensure we re agile and ready for tomorrow today Job Summary Strategy Ensure that there is adequate support people processes tools frameworks systems in the respective team Business Support relevant stakeholders by managing and closing cases Provide relevant feedback Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Expertise and advanced knowledge of banking and foreign exchange laws rules regulations and train the team in regulatory policies and procedures Subject Matter expertise in External Commercial Borrowing and Foreign Direct Investment including regulatory and reporting requirements around the entire lifecycle of the transaction Collaborating with Business stakeholders and clients to provide strategic advice and guidance on complex regulatory guidelines and procedures for capital account transactions Ensure adherence to the Regulatory Reporting departmental standards policies and procedures required for capital account transactions Experience in managing regulatory inspections and audits including tracking and resolution of queries under review to ensure completeness and responsiveness of submissions and the timely escalation and resolution of potential issues Executing internal procedures and processes to prevent violations of law rule or regulation Developing effective relationships with regulators Review Service Level Agreements SLA for outsourcing of services and conduct service review meetings SRMs Governance and assurance activities by performing KCI CST checks Respond to internal external inquiries regarding regulatory data reported Approaching Regulators IFSCA RBI for special cases for approvals Submission of details MIS to various stake holders including IFSCA RBI and discussion with auditors on observations etc Straight2Bank implementation and related activities Assist SCB GIFT City team in carrying out any special tasks or projects that may be required from time to time as assigned by the Head GIFT City by fully adhering to the procedures laid down in the corresponding Quality Procedure Manual and following Work as back up for Trade Operations or other functions as decided by Head GIFT City from time to time Key Responsibilities Ensure and adhere to roles and responsibilities of BCP Coordinator Backup Coordinator Fire Marshall primary backup First Aider primary backup and ensure timely updation of the BCPP Plan and the Business Impact Analysis BIA Plan in e-bcp portal as may be applicable People Talent Provide leadership to analysts and lead respective teams Engage with teams to ensure process streamlining Provide mentorship to new joinees to ensure team dynamics is maintained Promote and embed a culture of openness trust and risk awareness where ethical legal regulatory and policy compliant conduct is the norm Stimulate an environment where forward planning prioritisation deadline management and streamlined workflows and collaborative inclusive yet effective and efficient work practices are the norm Collaborate with training teams to input to training curriculum to support closing of capability gaps Risk Management Make recommendations and or implement to relevant stakeholders on possible risk management responses to identified risks and or findings of concerns from investigations Inform the respective team leads of any events which may have potential regulatory breaches or where risk tolerances have been breached and ensure that actions are taken quickly to remediate and or activities are ceased Governance Propose control improvements enhancements and simplifications where appropriate Support all control checks under the Operational Risk Framework ORF and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework Assist in tracking and remediation of surveillance and investigations related regulatory findings Prepare and cascade lessons learned from audit findings and specific investigations and assist with building training material for enhancing team learning Collate analyse and interpret data in reports as required for relevant governance risk committees Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk vulnerability and assist in remediation as required Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Lead the CMO function to achieve the outcomes set out in the Bank s Conduct Principles Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters IFSCA RBI Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association or equivalent Skills and Experience 5 years of relevant work experience in Cash Operations Analysis skills able to analyze data working knowledge of Internet and MS Office Suite independently assimilate analyse and evaluate information from disperse data sources to determine a course of action e g case closure or escalation and record and communicate this decision clearly and concisely Banking knowledge in terms of customers products and transactions Banking operations experience Client Due Diligence payments trade markets or other and service oriented attitude Excellent communication in English articulation and writing Qualifications Graduate About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential www sc com careers