Agm - Collections Governance

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow The Company is developing infrastructure to introduce newer and smarter technologies making both retail and enterprise customers future ready with innovative offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence The Company is listed on National Stock Exchange NSE and Bombay Stock Exchange BSE in India We re proud to be an equal opportunity employer At VIL we know that diversity makes us stronger We are committed to a collaborative inclusive environment that encourages authenticity and fosters a sense of belonging We strive for everyone to feel valued connected and empowered to reach their potential and contribute their best VIL s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion Boldness Trust Speed and Digital Consequently our recruiting efforts are directed towards attracting and retaining best and brightest talents Our endeavour is to be First Choice for prospective employees VIL ensures equal employment opportunity without discrimination or harassment based on race colour religion creed age sex sex stereotype gender gender identity or expression sexual orientation national origin citizenship disability marital and civil partnership union status pregnancy veteran or military service status genetic information or any other characteristic protected by law VIL is an equal opportunity employer committed to diversifying its workforce Role NATIONAL VIBS BC C Lead Collection Governance Job Level Designation AGM Collection Governance Function Department Corporate CS Location Mumbai Job Purpose This position primary role is to provide essential support to the collection efforts of the organization Work closely with Billing Collection team and other stakeholders to ensure payments and TDS processing TDS GTDS Reconciliation vendor allocation and pay-out calculation and effective AR reduction The candidate should ensure through audit dashboards that the Billing Collection vertical are adhering to standard norms policy compliance as laid by the company Key Result Areas Accountabilities Customer data base handling on GST compliance ECGF governance insights to core team on periodic basic Internal External Audit reports Customer Master Exception Management Control National Policy creation Implementation and Monitoring AOP Collection Agency Management DRT and complaint process management Contribution in process enhancement and automation to enhance billing efficiency and reduction in Bad debts Core Competencies Knowledge Experience Target Oriented Approach Risk assessment and analytics Manage Internal External audits Sound in Process systems knowledge experience Strategic thinking ability and good data analysis skills Excellent Communication Skills and presentation skills Must have technical professional qualifications Any Bachelor s Degree or Master s Degree with added advantage of Billing Accounting and Finance Software Proficiency Microsoft Office Suite Word Excel etc Analytical Skills BI SQL Vodafone Idea Limited formerly Idea Cellular Limited An Aditya Birla Group Vodafone partnership