Workforce Management Real-time Analyst

1 day ago


Bangalore Karnataka, India Gainwell Technologies Full time

Workforce Management RTA Advisor



  • Bangalore, Karnataka, India Gainwell Technologies Full time

    WFM - RTA Real Time Adherence A WFM RTA Workforce Management Real-Time Analyst is responsible for actively monitoring and managing call volumes agent availability and workload distribution in real-time to ensure service level agreements are met This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day based on...


  • Bangalore, Karnataka, India Gainwell Technologies Full time

    Summary As a Real Time Analyst at Gainwell you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community s most vulnerable Connect your passion with purpose teaming with people who thrive on finding innovative solutions to some of healthcare s biggest...


  • Bangalore, Karnataka, India Gainwell Technologies Full time

    Workforce Management A WFM Workforce Management supervisor is responsible for overseeing the workforce planning and scheduling within an organization including tasks like forecasting staffing needs creating employee schedules monitoring real-time adherence analyzing performance data and ensuring compliance with labor laws all while optimizing productivity...


  • Bangalore, Karnataka, India Gainwell Technologies Full time

    WFM - RTA Real Time Adherence A WFM RTA Workforce Management Real-Time Analyst is responsible for actively monitoring and managing call volumes agent availability and workload distribution in real-time to ensure service level agreements are met This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day based on...


  • bangalore, India Iron Mountain Full time

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...


  • Bangalore, Karnataka, India RingCentral Full time

    The Sr Resource Planning Real-Time Operations Analyst will provide comprehensive workforce planning and real-time operational support across various contact channels ensuring optimal resource allocation and flawless delivery of customer service capacity This hybrid role combines strategic workforce planning with tactical real-time analysis and adjustments to...


  • Bangalore, India RingCentral Full time

    The Sr. Resource Planning & Real-Time Operations Analyst will provide comprehensive workforce planning and real-time operational support across various contact channels, ensuring optimal resource allocation and flawless delivery of customer service capacity. This hybrid role combines strategic workforce planning with tactical real-time analysis and...


  • bangalore, India RingCentral Full time

    The Sr. Resource Planning & Real-Time Operations Analyst will provide comprehensive workforce planning and real-time operational support across various contact channels, ensuring optimal resource allocation and flawless delivery of customer service capacity. This hybrid role combines strategic workforce planning with tactical real-time analysis and...


  • bangalore district, India RingCentral Full time

    The Sr. Resource Planning & Real-Time Operations Analyst will provide comprehensive workforce planning and real-time operational support across various contact channels, ensuring optimal resource allocation and flawless delivery of customer service capacity. This hybrid role combines strategic workforce planning with tactical real-time analysis and...


  • Bangalore Division, India RingCentral Full time

    The Sr. Resource Planning & Real-Time Operations Analyst will provide comprehensive workforce planning and real-time operational support across various contact channels, ensuring optimal resource allocation and flawless delivery of customer service capacity. This hybrid role combines strategic workforce planning with tactical real-time analysis and...