▷ (Apply in 3 Minutes) Workforce Management - Forecasting
2 days ago
Workforce Management Forecasting Date - 19 09 2025 Location - Remote India Timing - Shift Timings - US Time 9 hours shift between 7AM-7PM EST Req ID - 32095 A WFM Workforce Management short-term forecasting role is primarily responsible for predicting near- future staffing needs by analyzing historical data and current trends allowing a company to accurately schedule employees to meet anticipated stakeholder demand within a short time frame usually focusing on daily or weekly timeframes key responsibilities include monitoring call volume average handle time and other relevant metrics to generate accurate short-term forecasts identifying potential fluctuations in demand and adjusting staffing levels accordingly to optimize service levels while managing labor costs Skills and qualifications for a WFM short-term forecasting role Strong analytical skills and proficiency in data analysis techniques Experience with workforce management software and forecasting tools Excellent communication and collaboration skills to effectively communicate forecasts to stakeholders Understanding of contact center operations and key performance indicators KPIs Proficiency in Microsoft Excel and other data analysis tools Ability to work under pressure and adapt to changing conditions Role Responsibilities Data analysis Regularly reviewing historical call volume data stakeholder behavior patterns and other relevant metrics to identify trends and patterns for accurate forecasting Forecasting model creation Utilizing WFM software to build and maintain short-term forecasting models adjusting parameters based on current trends and seasonal fluctuations Intraday adjustments Monitoring real-time call volume and service levels making necessary adjustments to staffing schedules as needed throughout the day Communication and collaboration Communicating forecast updates to operational teams including supervisors and agents to ensure proper staffing levels are maintained Performance reporting Generating reports on forecasting accuracy identifying areas for improvement and proposing adjustments to forecasting methodologies Capacity planning Assessing potential impacts of events like promotions or holidays on staffing requirements and adjusting forecasts accordingl Trend analysis Identifying emerging trends in stakeholder demand and incorporating them into short-term forecasts
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Workforce Staffing Lead
7 days ago
Bangalore, India Amazon Full timeAt Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history. Workforce Staffing (WFS), a division of Worldwide Operations People, Product & Tech, manages...
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Workforce Management Analyst
2 days ago
Bangalore, Karnataka, India Gainwell Technologies Full timeWorkforce Management A WFM Workforce Management supervisor is responsible for overseeing the workforce planning and scheduling within an organization including tasks like forecasting staffing needs creating employee schedules monitoring real-time adherence analyzing performance data and ensuring compliance with labor laws all while optimizing...
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▷ (Apply in 3 Minutes) Applied Scientist 3
2 days ago
Bangalore, Karnataka, India ORACLE Full timeAbout Oracle and OHAIBuilding off our Cloud momentum Oracle has formed a new organization - Oracle Health AI This team will focus on product development and product strategy for Oracle Health while building out a complete platform supporting modernized automated healthcare This is a net new line of business constructed with an entrepreneurial spirit...
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Bangalore, India Jobted IN C2 Full time: PM Group is a leading International engineering, architecture, project and construction management firm. With a network of offices in Europe, Asia and the US and a multi-disciplined team of over 3,700 people, we deliver complex, capital projects in the life sciences, food and beverages, mission critical/ICT, advanced manufacturing, energy and...
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Manager workforce management
6 hours ago
Bangalore, India Randstad Full timeJob Description - Workforce Management Director about Randstad enterprise Randstad Enterprise Group (REG), a new world-class talent advisory infrastructure that leverages Randstad's breadth of services to build total talent models that generate maximum business value for clients. Bringing together Randstad's global strategic accounts teams, with...
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[Apply in 3 Minutes] Project Controller
7 days ago
Bangalore, India Jobted IN C2 Full time: PM Group is a leading International engineering, architecture, project and construction management firm. With a network of offices in Europe, Asia and the US and a multi-disciplined team of over 3,700 people, we deliver complex, capital projects in the life sciences, food and beverages, mission critical/ICT, advanced manufacturing, energy and...
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Manager Workforce Management
1 week ago
Bangalore, India Randstad Full timeJob Description - Workforce Management Director about Randstad enterprise Randstad Enterprise Group (REG), a new world-class talent advisory infrastructure that leverages Randstad's breadth of services to build total talent models that generate maximum business value for clients. Bringing together Randstad's global strategic accounts teams, with the...
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Manager Workforce Management
7 days ago
bangalore, India Randstad Full timeJob Description - Workforce Management Directorabout Randstad enterprise Randstad Enterprise Group (REG), a new world-class talent advisory infrastructure that leverages Randstad's breadth of services to build total talent models that generate maximum business value for clients. Bringing together Randstad's global strategic accounts teams, with the sales and...
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▷ Apply in 3 Minutes! Hrbp-lead
7 days ago
Delhi - Bangalore, Karnataka, India Arthan Full timeAbout the job HRBP-Lead Arthan in partnership with a high growth ed-tech non-profit working towards catalyzing early childhood education and community engagement in India is looking to hire for the following role Title HRBP Lead Locations Remote acceptable Delhi or Bangalore preferred Experience 6-10 Years with minimum 3-4 years in relevant HRBP...
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Bangalore, Karnataka, India Extreme Networks Full timeOver 50 000 customers globally trust our end-to-end cloud-driven networking solutions They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress With double-digit growth year over year no provider is better positioned to deliver scalable outcomes than Extreme Inclusion is one of...
