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IS Organizational Effectiveness Mgr

4 weeks ago

Hyderabad, Telangana, India Amgen Technology Private Limited Full time
Job Description

- Lead and manage product delivery using agile frameworks and techniques.
- Align with Agile values, such as prioritizing individuals and interactions over processes and tools.
- Ensure day-to-day operations by automating tasks, monitoring system health, and minimizing downtime through incident response
- Capture the voice of the customer to define business processes and product needs
- Collaborate with Global Quality business collaborators, architects, and engineering teams to prioritize release scopes and refine the product backlog
- Lead and facilitate breakdown of Epics into Features and sprint-sized user stories and participate in backlog reviews with the development team
- Clearly express features in user stories/requirements so all team members and collaborators understand how they fit into the product backlog
- Ensure Acceptance Criteria and Definition of Done are well-defined
- Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops
- Stay focused on software development to ensure it meets requirements, providing proactive feedback to collaborators
- Help develop and maintain a product roadmap that clearly outlines the planned features and enhancements, timelines, and achievements
- Identify and manage risks associated with the systems, requirement validation, and user acceptance
- Develop & maintain documentation of configurations, processes, changes, communication plans and training plans for end users
- Collaborate with geographically dispersed teams, including those in the US and other international locations
- Foster a culture of collaboration, innovation, and continuous improvement
- Leverage agile tools such as Jira / Jira Align, Smartsheet s and Confluence
- What we expect of youMust-Have Skills:
- Solid understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)
- Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align
- Experience in guiding teams through Agile events and ensuring consistency to SAFe practices and behaviors
- Good-to-Have Skills:
- Experience in managing product features for PI planning and developing product roadmaps and user journeys
- Experience maintaining SaaS (software as a system) solutions and COTS (Commercial off the shelf) solutions
- Technical thought leadership
- Able to communicate technical or complex subject matters in business terms
- Familiarity with GxP computer system validation
- Experience with Project planning/Data modelling tools such as Smartsheet, Lucid, Miro, etc.
- Familiarity with Quality Control platforms and Processes (LIMS, ELN, Empower)
- Basic Qualifications and Experience:
- Master s degree with 4 - 6 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR
- Bachelor s degree with 6 - 8 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR
- Diploma with 10 - 12 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies
- Professional Certifications
- Certified SAFe Scrum Master or similar (preferred)
- ITIL (preferred)
- Soft Skills:
- Able to work under minimal supervision
- Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work
- Excellent analytical and gap/fit assessment skills
- Strong verbal and written communication skills
- Ability to work effectively with global, virtual teams
- High degree of initiative and self-motivation
- Ability to manage multiple priorities successfully
- Team-oriented, with a focus on achieving team goals
- Strong presentation and public speaking skills