IS Organizational Effectiveness Manager

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

IS Organizational Effectiveness Manager - Scrum Master

Let's do this. Let's change the world. The Scrum Master is a leader and coach who facilitates team / ART / SRT events, processes, and supports teams in delivering value. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement. They also often participate in the Lean-Agile transformation, coaching leaders, teams, and Scrum Master/Team Coaches in the new mindset and processes. They help adapt SAFe to the organization's needs, standardizing and documenting practices. This role will be overseeing scrum responsibilities for 2 product teams.

• Lead and manage product delivery using agile frameworks and techniques. Align with Agile values such as prioritizing individuals and interactions over processes and tools.

• Lead and facilitate agile events including stand-ups, sprint/PI planning, sprint/PI reviews, retrospectives, demos and backlog refinement meetings to promote team collaboration.

• Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.

• Collaborate with cross-functional teams to identify business requirements and develop solutions that meet customer needs.

• Work with Product Owners, Product and Solution Management, and stakeholders to ensure strategy and execution alignment

• Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity

• Identify, escalate, and manage risks and dependencies across Teams / ART / Solution train to ensure that they are addressed in a timely manner

• Coordinate with Services and support to schedule resolution of issues with released products

• Foster a culture of continuous improvement within the Teams / ART / Solution Train by leading retrospectives and encouraging innovation

• Monitor and report on the progress of the Team / ART / Solution Train, ensuring transparency and alignment with solution objectives

• Lead and facilitate the PI planning event and ensure strategic and organizational readiness, leadership team preparedness and logistics management for planning readiness

• Manage and optimize the flow of value through the Agile Release Train using various tools, such as Program Kanban and other information radiators

• Lead and facilitate agile events and events such as Program Increment (PI) planning, pre and post PI Planning, Solution demos, and iteration planning, to ensure alignment and collaboration across teams

• Provide guidance and support to RTEs, Scrum Masters, and Product Management teams to help them deliver value effectively and adhere to Agile best practices

We are all different, yet we all use our unique contributions to serve patients. T

Basic Qualifications:

• Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years n Computer Science, Business, Engineering, IT or related field

• Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)

• Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align

• Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors

• Excellent problem-solving skills and a passion for tackling complex challenges with data

• Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team

Preferred Qualifications:

• Deep understanding of DevOps and Test Automation Processes in software delivery

• Workshop facilitation and training experience

• Certified SAFe Scrum Master or similar (preferred)

• Certified SAFe RTE or similar (preferred)

• Excellent people and project management skills

• Ability to work collaboratively with cross-functional teams

• Ability to manage multiple priorities successfully

• Team oriented with a focus on achieving team goals

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.