Guest Service Associate

13 hours ago

Idukki KL IN Hawk hospitality Full time

Position Summary The Guest Service Associate - F B is responsible for delivering high-quality dining service to guests with courtesy efficiency and professionalism This role involves assisting in the daily operations of restaurants banquets in-room dining or lounges to ensure guest satisfaction and uphold service standards Key Responsibilities Greet and seat guests in a friendly and professional manner Present menus take accurate food and beverage orders and serve them timely Maintain deep knowledge of the menu ingredients and preparation methods Ensure cleanliness and proper setup of dining areas before during and after service Coordinate with kitchen staff and bar to ensure seamless order execution Handle guest queries complaints and feedback with courtesy and promptness Upsell food and beverage items to enhance guest experience and increase revenue Follow hygiene safety and sanitation standards as per company policy Process billing and ensure accurate closing of guest checks Replenish supplies and maintain inventory levels as per service needs Assist in banquet setups or events as required Required Skills Qualifications Minimum 0-2 years of experience in F B service freshers with hospitality education may apply Diploma Degree in Hotel Management or relevant field preferred Strong interpersonal and communication skills Professional grooming and a courteous attitude Flexibility to work in shifts weekends and public holidays Job Types Full-time Permanent Fresher Pay 10 000 00 - 20 000 00 per month Benefits Food provided Paid sick time Schedule Rotational shift Application Question s How many years of experience do you have in Guest Service role How many years of experience do you have in Hotel Industry What is your current notice period or the earliest date you would be available to join Current salary Monthly CTC Expected salary Monthly CTC Work Location In person

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