Guest Service Associate

3 weeks ago

Munnar KL IN AMBER DALE LUXURY HOTELS AND SPA Full time

Key Responsibilities Guest Check-In Check-Out Greet guests upon arrival with a warm welcoming attitude Efficiently check guests in and out of the hotel using the property management system Verify guest identification payment and other necessary details to ensure smooth processing Ensure the guest s preferences are recorded and communicated to the appropriate hotel departments Guest Assistance Service Provide guests with information about hotel amenities local attractions and services Address guest requests or concerns in a prompt and professional manner Handle guest complaints or issues with a solution-oriented approach escalating to management as needed Assist with reservations room assignments and upgrades as requested Communication Coordination Collaborate with housekeeping maintenance and other departments to ensure guest needs are met Maintain effective communication with the front desk team to ensure a smooth guest experience Ensure that all messages packages and special requests are properly handled and delivered Administrative Duties Maintain accurate guest records ensuring confidentiality and compliance with data protection regulations Process payments and handle cash credit cards or other forms of payment accurately Update and maintain the availability of guest rooms in the property management system Safety Security Ensure guest safety by adhering to hotel security protocols including handling emergency situations effectively Maintain a clean safe and organized front desk area Upselling Revenue Generation Promote hotel services amenities and special offers to guests in a courteous and non-intrusive manner Assist in maximizing hotel revenue by suggesting room upgrades packages and additional services Other Duties Perform any other duties as assigned by the Front Desk Manager or supervisor to enhance guest satisfaction Job Type Full-time Pay 16 000 00 - 20 000 00 per month Benefits Food provided Provident Fund Schedule Day shift Supplemental Pay Quarterly bonus Experience total work 1 year Required Work Location In person

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    3 weeks ago

    Munnar, KL, IN Zero Degree Jungle Resort Full time

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    Solan, HP, IN LEMON TREE HOTEL BADDI NALAGARH HIMACHAL PRADESH Full time

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    Kollam, KL, IN Lake N River, An SKB Resort Full time

    Guest Service Associate Front Office Freshers and Experienced Job Type Full-time Pay 12 000 00 - 15 000 00 per month Work Location In person Expected Start Date 25 11 2024

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    3 weeks ago

    Rishikesh, UL, IN Moustache Escapes Full time

    Role - Guest Services Associate Steward location - Rishikesh Company - Moustache Escapes Experience - 1-3 year Overview As a Guest Service Associate Steward you will play a vital role in ensuring an exceptional experience for our guests Your responsibilities will include maintaining cleanliness and organization in guest areas assisting with food...

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    Udaipur, RJ, IN Moustache Escapes Full time

    Role - Guest Services Associate Steward location - Udaipur Company - Moustache Escapes Experience - 1-3 year Overview As a Guest Service Associate Steward you will play a vital role in ensuring an exceptional experience for our guests Your responsibilities will include maintaining cleanliness and organization in guest areas assisting with...

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    1 week ago

    Kollam, KL, IN Fragrant Nature Resort Full time

    Job Title Steward - Food Beverage Service Department Food Beverage Service Reports To Captain F B Manager Location Fragrant Nature Paravur Kollam Job Summary The Steward - F B Service is responsible for providing exceptional guest service in the restaurant banquet bar or other dining areas The role involves ensuring prompt and efficient food beverage service...

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    2 weeks ago

    Idukki, KL, IN Hawk hospitality Full time

    Position Summary The Guest Service Associate - F B is responsible for delivering high-quality dining service to guests with courtesy efficiency and professionalism This role involves assisting in the daily operations of restaurants banquets in-room dining or lounges to ensure guest satisfaction and uphold service standards Key Responsibilities ...

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    1 week ago

    Munnar, India elements hospitality service Full time

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    3 weeks ago

    Colva, GA, IN Alagoa Resorts and Villas Full time

    The Guest Service Associate - Housekeeping is responsible for ensuring the cleanliness and overall upkeep of guest rooms and public areas within the resort This role involves a combination of cleaning tasks guest interaction and adherence to established standards Job Type Full-time Pay 12 000 00 - 14 000 00 per month Benefits Food...

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    4 weeks ago

    Manali, HP, IN Olive Manali Cottgae Full time

    Guest Service Associate Housekeeping Reception Boutique Hotel Manali 15 000 Salary 15 000 food shared staff accommodation Experience 2 years in hotels with both housekeeping guest-facing duties Responsibilities Morning housekeeping laundry support Afternoon evening guest reception check-in out phone WhatsApp bookings ...