Guest Relations Executive
19 hours ago
A Guest Relations Executive in a resort is responsible for ensuring a positive experience for guests by addressing their needs and concerns This role involves a combination of customer service communication and problem-solving skills Here are the key responsibilities of a Guest Relations Executive in a resort Candidates Only Male Candidates are preferred Welcome and Check-in Greet guests upon arrival and provide a warm welcome Assist with the check-in process ensuring a smooth and efficient experience Guest Services Act as a point of contact for guests throughout their stay addressing inquiries and providing information about resort facilities and services Handle special requests and preferences for guests such as room preferences dietary requirements or special occasions Issue Resolution Address and resolve guest complaints or concerns in a timely and satisfactory manner Collaborate with other departments such as housekeeping or maintenance to resolve issues promptly Concierge Services Provide concierge services including arranging transportation making restaurant reservations and assisting with tour bookings Offer recommendations for local attractions dining and entertainment Communication Maintain effective communication with guests ensuring they are informed about resort events policies and any changes Use multiple communication channels such as phone email and in-person interactions to stay connected with guests Guest Feedback Collect and analyze guest feedback through surveys reviews and direct interactions Use feedback to identify areas for improvement and implement changes to enhance guest satisfaction VIP Guest Handling Identify and prioritise VIP guests ensuring they receive special attention and personalised services Coordinate with other departments to fullfill special requests for VIP guests Upselling and Promotion Promote resort amenities and services to guests encouraging upsells and cross-sells Inform guests about promotions packages and loyalty programs to enhance their experience Emergency Response Be prepared to handle emergency situations and assist guests in the event of evacuations or other safety concerns Communicate emergency procedures to guests and ensure their safety Documentation Maintain accurate guest records including preferences special requests and any incidents Prepare reports on guest feedback issues and resolutions Training and Development Participate in ongoing training to stay updated on resort services policies and procedures Train and mentor junior staff in guest relations responsibilities Cultural Sensitivity Demonstrate cultural sensitivity and awareness to cater to a diverse range of guests This can also be searched for the position of GRE Customer Relations Hospitalilty Guest Handling Hotel Management Fresher Trekking Guide Supervision Male Job Types Full-time Permanent Fresher Pay 14 000 00 - 17 000 00 per month Benefits Cell phone reimbursement Flexible schedule Food provided Leave encashment Ability to commute relocate Idukki Kerala Reliably commute or willing to relocate with an employer-provided relocation package Preferred Education Bachelor s Preferred Experience Hotel management 1 year Required Hospitality 1 year Required Guest services 1 year Required Guest relations 1 year Required Language Malayalam Required English Preferred Work Location In person
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Guest Relations Executive
2 weeks ago
Idukki, KL, IN Willmount Resorts Full timeA Guest Relations Executive in a resort is responsible for ensuring a positive experience for guests by addressing their needs and concerns This role involves a combination of customer service communication and problem-solving skills Here are the key responsibilities of a Guest Relations Executive in a resort Candidates Only Male Candidates are preferred...
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Guest Relations Executive
2 weeks ago
Idukki, India Willmount Resorts Full time ₹ 1,68,000 - ₹ 2,04,000 per yearA Guest Relations Executive in a resort is responsible for ensuring a positive experience for guests by addressing their needs and concerns. This role involves a combination of customer service, communication, and problem-solving skills. Here are the key responsibilities of a Guest Relations Executive in a resort:Candidates: Only Male Candidates are...
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Guest Relation Executive
3 weeks ago
Kollam, KL, IN Fragrant Nature Resort Full timeKey Responsibilities Greet and welcome guests warmly upon arrival Assist guests with check-in check-out and escort them when required Provide personalized services and handle VIP long-stay repeat guest needs Manage guest feedback resolve complaints promptly and escalate when needed Coordinate with other departments housekeeping F B spa etc ...
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Guest Relation Executive
3 days ago
Kottayam, KL, IN Rhythm Kumarakom Full timeResponsibilities include Welcoming guests upon arrival and assisting with check-in and check-out Handling guest complaints and resolving issues professionally and efficiently Providing information about hotel services amenities and local attractions Coordinating with other departments to ensure smooth service delivery Managing guest records and maintaining...
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Guest Relations Executive
4 weeks ago
Kankon, GA, IN KAFMAR ENVIRONMENTAL SERVICES Full timeJob Title Guest Relation Executive Job Summary The Guest Relation Executive is responsible for delivering exceptional guest experiences from check-in to check-out This role involves anticipating guest needs resolving concerns promptly and ensuring every guest feels welcomed valued and satisfied during their stay at the resort Key...
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Guest Relation Executive
3 weeks ago
Udaipur, RJ, IN forehotels.com Full timeJoin Our Team at Udaipur Location Udaipur Rajasthan Position Guest Relations Executive Salary 22 000 - 24 000 month Service Charge Perks Tips Food and Accommodation provided About The Hotel The hotel is a magnificent heritage property situated on the picturesque banks of Lake in Udaipur Built in the 18th century the...
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Guest Relations Executive
3 weeks ago
Anjuna, GA, IN Vio Stays Full timeA Guest Relations Executive is responsible for ensuring exceptional service experiences for guests by acting as the main point of contact between guests and the organization This role requires strong interpersonal skills problem-solving abilities and a proactive approach to resolving issues Key Responsibilities Connecting with guests prior to...
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Guest Relation Executive
19 hours ago
Jamnagar, GJ, IN Aishwarya Fish Acquarium Full timeLooking for Presentable Guest Relation Executive for the VIP Guest at Jamnagar Salary 50k starting Rotational Shifts Please share your CV along with your photograph at akshita sakhat afa in or call on 8828354689 Accommodation Food and Conveyance will be provided by the company Job Type Full-time Pay 50 000 00 - 120 000 00 per month Benefits Paid sick time...
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Munnar, KL, IN Zero Degree Jungle Resort Full timeUrgent opening for the following positions at Viripara-Munnar Guest Relation Executive Front office Associate Min 1 year Experience Restaurant Captain Commi 1 Job Type Full-time Pay 10 000 00 - 15 000 00 per month Work Location In person Speak with the employer 91 9495772588
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Guest Service Associate
3 weeks ago
Idukki, KL, IN Hawk hospitality Full timePosition Summary The Guest Service Associate - F B is responsible for delivering high-quality dining service to guests with courtesy efficiency and professionalism This role involves assisting in the daily operations of restaurants banquets in-room dining or lounges to ensure guest satisfaction and uphold service standards Key Responsibilities ...
