Hiring Chat Support Executive For International Tech Support Process |

1 week ago

Gurugram, India THR Consultants Full time

Job Description Job Overview We are hiring Customer Success Associates for the Vivint Tech Support Chat Process at Transcom. This is a non-voice, work-from-office role focused on delivering world-class chat support to international customers. Ideal candidates must have strong command of the English language and at least 6 months of international process experience. Key Responsibilities - Provide chat-based tech support to international clients. - Resolve customer issues professionally and in a timely manner. - Maintain high accuracy and customer satisfaction levels. - Communicate clearly and effectively in English. - Collaborate with internal teams to escalate and resolve issues as needed. Qualifications & Experience - Education: Graduate in any field; undergraduates are also eligible. - Experience: Minimum 6 months of experience in an Technical process. - Skills: Excellent written communication and English fluency required. Work Schedule & Shifts - 5 Days Working - Rotational Shifts - Rotational Weekly Offs Salary & Benefits - CTC: 25,000-31,000 per month - Perks: Both side cabs provided

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