Regional Head

3 weeks ago

Mumbai, Maharashtra, India Lineup Manpower Solutions Private Limited Full time
Job Description

Canara HSBC Life Insurance Company Ltd.

Des : Regional Head

Ctc : 25 lpa

Budget and Sales

Achievement

Achieve the region's budget in terms of revenue (premiums) and cost

control, as set by the Zonal Head.

Develop sales forecasts, budgets, and manpower plans for the region,

aligning with zonal targets.

Monitor sales volume, revenue, and costs against forecasts, rerouting

resources to address underperformance.

2

Branch Supervision

Supervise branch operations, ensuring implementation of sales tools and

procedures from lead generation to closure.

Optimize branch productivity by streamlining processes and supporting

branch managers.

Maintain branch budgets and ensure cost-effective operations.

3

Agency Network

Development

Increase the agency network cost-effectively by recruiting new agents and

Sales managers under the guidance of the Zonal Head.

Ensure early licensing of business partners to enhance earnings and

productivity.

Support the Zonal Head in executing growth strategies for deeper market

penetration.

4

Agent Support and

Development

Assist new managers in recruitment and accelerate their business success

through hands-on guidance.

Conduct training sessions with branch managers and agents to drive

performance, in collaboration with the Zonal Head.

Confidential

Handle HNI clients and agents directly to secure high-value business.

5

Customer Satisfaction

and Service

Develop and ensure customer satisfaction by maintaining excellent service

quality at the regional level.

Interact with external and internal stakeholders to maximize client

retention and service revenue.

Address customer escalations and report unresolved issues to the Zonal

Head.

6

Operational and

Strategic Execution

Implement new processes and strategies for agency development as

directed by the Zonal Head.

Plan and execute business development strategies to increase written

premium YoY.

Provide regional input to the Zonal Head for HO discussions on payouts,

marketing, and employee benefits.

7

Operational Support

Supervise unit-level operations, ensuring compliance with company

policies and regulatory standards (e.g., EKYC, anti-miss selling).

Monitor unit budgets and costs, aligning with the Zonal Head's cost control

objectives.

Provide performance data and insights to the Zonal Head for regional

reporting and planning

8

Compliance Adherence Monitor agent's/IMs/UMs activities for compliance with regulatory

standards (e.g., IRDAI guidelines) and company policies, reporting issues

to the Unit Manager.

9

Attrition Management

Develop strategies to reduce IMs & UMs attrition by fostering engagement

and addressing concerns promptly.

Conduct regular check-ins with UMs & IMs and agents to maintain morale

and identify early signs of disengagement.

Report attrition trends and mitigation plans to the Zonal Head for region-

wide action.

IV. Key Performance Indicators

Revenue Achievement: Achieve 100% of regional revenue budget annually.

Cost Control: Maintain regional costs within 5% of budgeted targets.

Sales Forecast Accuracy: Ensure forecasts are within 5% of actual performance.

Agency Expansion: Grow the regional agency network by 10% (e.g., new agents) annually.

Agent Productivity: Increase per agent premium by 8% through supervision and support.

Licensing Speed: Ensure 90% of new business partners are licensed within 30 days.

Customer Retention: Achieve a 90% client retention rate in the region.

Branch Performance: Improve branch productivity by 10% YoY.

Training Participation: Ensure 85% of agents attend regional training sessions.

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