Area Sales Manager

3 weeks ago


Delhi India airtel Full time

Job Description Role- Area Sales Manager About the Role Store Operations/ Compliance/ Profitability: A short paragraph summarizing the key role responsibilities. Responsibilities - Ensure & Own compliance with all defined SOPs - Co-ordination with Zonal/ Circle / Central cross-functional teams to ensure required operational support (e.g. service processes, activations processes, ops, updates etc) - Understand and analyze store/ zone level analytics reports (KPIs) to identify issues, areas of improvement, deviations etc. - Monitor all competitor activities and share recommendations for response - Ensure escalations are handled within the stated TAT - Is responsible to drive and achieve stores profitability through delivery of agreed revenue & cost plan - To ensure deployment of agreed programs across all stores Qualifications Graduate/MBA preferred Required Skills - Drive growth in contribution from higher rental plans - Mark territories for TSMs and drive productivity growth. - Increase the Tag utilization in Low Utilized NEs and buildings. - Working closely with Channel Partners and TSMs to support closure of leads - Drive engagement with residential societies (RWAs) to make Airtel the preferred service provider - Enhance acquisition quality Preferred Skills - Provide best in class services to customers while keeping Detractor Index in check. - Ensure total compliance of CE guidelines & processes - Ensure Circle support to manage exceptional escalations, if required Equal Opportunity Statement Ensure seamless supply of quality manpower at the stores & field. Control TSMs & SM attrition by ensuring constant training programs, improving quality of recruitment, driving Rewards and Recognition and ensuring proper onboarding process.


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