Service Delivery Officer-SRGTASC-Government BusinessRegional sales
4 weeks ago
Job Description
- Manage service and operation for Embassies & diplomat clientele.
- Managing the account activation process. Monitoring the rejections and ensuring time resolution of issues
- Responding to client inquiries on documentation, account activities, statements and product and/or service information.
- Coordinating with support functions, CPC/RPC/Trade/Treasury for account opening, account servicing & Trade related transactions.
- Meeting existing clients regularly, active day-to-day interaction, understanding their needs & providing best in class service & solutions.
- Responsible for ensuring that all auditble points are recorded and maintained as per the process.
- Addressing complaint and escalations received at Grievance redressal desk/ Nodal officer
- Ensuring that mails/ communications coming from clients are handled promptly
- Maintaining a strong business relationship with branch banking team & other concerned departments
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Service Delivery Officer
2 days ago
Delhi, Delhi, India Kotak Mahindra Bank Full time ₹ 4,00,000 - ₹ 12,00,000 per yearService Delivery Officer-SRGTASC-Government BusinessRegional salesManage service and operation for Embassies & diplomat clientele. Managing the account activation process. Monitoring the rejections and ensuring time resolution of issues Responding to client inquiries on documentation, account activities, statements and product and/or service...
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Key Account Manager
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Delhi, Delhi, India Kotak Mahindra Full timeManage service and operation for Embassies & diplomat clientele. - Managing the account activation process. Monitoring the rejections and ensuring time resolution of issues - Responding to client inquiries on documentation, account activities, statements and product and/or service information. - Coordinating with support functions, CPC/RPC/Trade/Treasury for...
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Rohtak, India Kotak Mahindra Bank Limited Full timeJob Description Circle Manager - Government Business - CM is expected to manage a set of KAM/DM and ensuring that the team is achieving the monthly targets. Must be handling in state head role (GB) in a leading bank - Acquisition & servicing of Govt. clients in the field of Municipal Corporations, State Governments, Govt. PF Trusts, Embassies, Gram...
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Government Sales Specialist
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Mumbai, India Kotak Mahindra Bank Limited Full timeJob Description The Key Account Manager will play a crucial role in building and maintaining strong relationships with government clients, identifying new business opportunities, and ensuring the bank's services meet the unique needs of government entities. This role is integral to the bank's success in the government sector and requires a strategic and...
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