Regional Business Manager Vision Express Hyderabad

4 weeks ago

Hyderabad India Reliance Retail Full time

Job Description Role Summary We are seeking a dynamic and results-driven Regional Business Manager (RBM) to lead and drive sales growth across a defined cluster/region of our optical retail stores. The RBM will be responsible for ensuring the delivery of business objectives through strategic planning, team development, superior customer experience, and high-performance execution at the store level. Key Responsibilities - Sales Leadership: - Drive topline sales performance across assigned clusters by setting clear sales targets and monitoring achievement on a regular basis. - Team Management: - Lead, coach, and motivate Store Managers and front-line staff to achieve business goals. Foster a culture of ownership, accountability, and high performance. - In-store Customer Experience: - Champion world-class customer service standards through initiatives like Eye Camps, in-store visual merchandising, and experiential zones. - Operational Excellence: - Ensure smooth day-to-day store operations, adherence to SOPs, inventory control, and optimal manpower planning. - Business Planning: - Create and execute local area marketing plans to enhance footfall and brand visibility. Leverage market trends and customer feedback to improve store-level performance. - Performance Review: - Conduct regular performance reviews of stores and staff. Identify training needs and work with HR/training teams to bridge skill gaps. - People Development: - Build a strong talent pipeline through mentoring, recognition, and succession planning. - Cross-functional Collaboration: - Work closely with marketing, merchandising, supply chain, and HR teams to support regional growth initiatives. - Reporting & Analysis: - Analyze store-level performance data and provide actionable insights to management for continuous improvement. Key Requirements - 8 to10 years of experience in retail sales/operations management, preferably in optical, lifestyle, fashion sectors. - Proven ability to drive sales through customer-centric initiatives and innovative campaigns like Eye Camps and promotional events. - Strong leadership and people management skills with a track record of building high-performing teams. - Excellent communication, analytical, and problem-solving abilities. - Experience working in a fast-paced, multi-store retail environment. - Ability to travel across assigned regions/clusters as needed. Why Join Us Be a part of one of the fastest-growing optical retail brands in India, where you will have the opportunity to lead from the front, shape regional success stories, and make a real impact on customer lives by improving vision and confidence.

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