Product Support Executive

About LoopLoop is a subscription management platform built for e-commerce brands on Shopify. Our primary market is the US, with growing presence in Europe and ANZ.We are scaling rapidly, driven by a strong product and exceptional merchant experience. We grew 5x in 2023, 3x in 2024, and are on track for 2.5x growth in 2025. With $10M+ ARR built through...

**Position**: Business Support Executive **Location**: Gurugram, India (On-site preferred) **Company**: Smartians AI Private Limited **About Us**: **Key Responsibilities**: - ** Administrative Coordination**: - Manage calendars, meetings, travel schedules, and event logistics for leadership and core team. - Maintain digital and physical records,...

Job Description Job Summary: - We are seeking a detail-oriented and proactive Production Support Engineer to join our team. - The ideal candidate will be responsible for end-to-end production support, including issue - analysis, root cause identification, and resolution. This role involves close coordination with - development, support teams, and external...

POSITION - Product Support Executive ROLE - Individual Contributor DIVISION/VERTICAL - Growth WORK LOCATION - Suncity Success Tower, Sector 65, Gurugram WORKDAYS - 6 days’ Work From Office (Rotational Week-offs) SHIFT TIMINGS - 08:00 am to 08 pm QUALIFICATION - Any Graduate NOTICE PERIOD - Immediate Joiners only ABOUT ROLE As a Product Support...

Job Description What You ll Do on a Typical Day: Case Management - Responsible for providing 2nd-level product support. These cases could be related to product breakdown/defect or customer changes/maintenance to meet their travel program. - Maintain a good understanding of all AEGBT OBT/Approval products to ensure world-class support for Amex GBT s OBT...

Job Description You will be a member of a critical team who - - Application Support: Ensuring that deployed applications function correctly and efficiently. - Incident & Problem Management: Conducting analysis, investigation, diagnosis, and problem-solving to identify, troubleshoot, and resolve production issues. - Release & Change Management: Supporting...

Job Description Key Responsibilities: - Installation and Configuration: Install and configure Linux systems, packages, and Ameyo software setups at client centers. - Troubleshooting: Resolve L0, L1, and L2 issues related to the product that cannot be handled by the local IT team. - Telephony Support: Manage telephony systems, including PRI and VOIP, and...

Job Description Job description Exotel is the emerging market s leading full stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel s cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels. Exotel powers unified customer engagement to over 6000 companies...

Responsibilities - Customer service: Answer customer questions and provide troubleshooting assistance - Administrative tasks: Schedule meetings, maintain customer records, and update sales systems - Sales analysis: Conduct sales analysis and prepare proposals - Sales strategy: Work with account managers to develop sales strategies - Lead management: Manage...

Job Description Job Title: Customer Support Executive Location: Gurugram Experience: 02 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The...