Manager, Account Management

2 weeks ago

India Amazon Music Full time
Job Description

DESCRIPTION

We are looking for Manager, Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace.
The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they're building, developing and guiding high-performing teams.

In this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success.
The position is based out of Amazon India, Bengaluru office.
If you are interested in growing brands and businesses on Amazon, we're interested in talking to you

Key job responsibilities
Business Growth
. Contribute to goal setting for your team to align with organizational goals.
. Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs.
. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment.
. Implement and track metrics to record the success and quality of your team's sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.

Relationship Management
. Build and cultivate strong relationships with sellers in your team's portfolio along with internal stakeholders be a trusted advisor and a business advocate.
. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.

Process Excellence
. Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller's growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.
. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.

Leadership
. Manage a team of KAM- Leads & Account Managers (6-8 direct reports)
. Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization.
. Partner with external teams including Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to drive growth.
. Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team.

BASIC QUALIFICATIONS

- 6+ years of sales experience
- Experience analyzing data and best practices to assess performance drivers
- Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors
- Experience managing teams
- Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery
- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business

PREFERRED QUALIFICATIONS

- Experience influencing C-level executives
- Experience managing a team and training/on-boarding new members

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Management Accountant

    4 weeks ago

    india GEDU Global Education Full time

    Introduction:English Pathis part of Global Education Group (GEDU). EP has five schools in the UK plus Malta and Dubai with more in the process of being developed. Through English Path and sister company GBS; GEDU provides English and higher education courses to over 21,000 students annually. Find out more here:www.englishpath.comRole Purpose:We are seeking a...

  • Account Manager

    2 weeks ago

    India Workafy Full time

    About Workafy: Join Workafy, a freelance marketplace connecting 500,000+ professionals with global opportunities. Work on projects that match your skills, anytime, anywhere.Job Description: Seeking experienced Account Managers to help clients build and maintain strong relationships, drive sales, and ensure customer satisfaction.Responsibilities:Manage client...

  • Tax Manager

    4 weeks ago

    india Acquara Management Consultant Full time

    Job Description: Taxation ManagerJob Title: Taxation ManagerDepartment: TaxationLocation:GurgaonClient Base: UAEJob Summary:The Taxation Manager is responsible for overseeing all aspects of corporate tax accounting and compliance, including the review of tax accounting processes, scrutiny of transactions, computation of tax liabilities, management of...

  • Account Manager

    4 weeks ago

    India Amazon Music Full time

    Job Description DESCRIPTION Account Manager: The Account Management (AM) team is responsible for accelerating sales growth, expanding selection on the platform and improving retention amongst the existing Seller base, particularly among the largest Sellers in the IN Marketplace. This team creates innovative ways to identify new selection, merchandising,...

  • Account Manager

    4 weeks ago

    India Amazon Music Full time

    Job DescriptionDESCRIPTIONAccount Manager:The Account Management (AM) team is responsible for accelerating sales growth, expanding selection on the platform and improving retention amongst the existing Seller base, particularly among the largest Sellers in the IN Marketplace. This team creates innovative ways to identify new selection, merchandising, and...

  • Account Manager

    4 weeks ago

    india Tech Mahindra Full time

    We are actively seeking a dynamic and experienced Account Manager to join our team and drive growth within the Global Capability Center (GCC) sector in our Bangalore location. We are looking for a candidate who has extensive experience in selling services such as Telecom, IT, BPO to international customers throughout the GCC lifecycle.Responsibilities --...

  • Account Manager

    4 weeks ago

    Hyderabad, India GLOBAL ALUMINIUM PVT LTD Full time

    Job Description Skills: Account Planning, Negotiation, Problem Solving, Analytical Skills, Team Collaboration, Financial Reporting and Analysis, Budgeting and Forecasting, Accounts & Finance JD : Accounting Manager Roles and Responsibilities Now that we have understood the prerequisites for becoming an accounting manager, let us explore the role and...

  • Account Manager

    3 weeks ago

    India Adobe Full time

    Our CompanyChanging the world through digital experiences is what Adobes all about We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with...

  • Account Manager

    4 weeks ago

    india TargetHR Full time

    As a Account Manager you will play a critical role in driving the success of a specialised recruitment team. You will be responsible for managing day-to-day operations, developing client relationships, and ensuring the team consistently delivers exceptional results.Key Responsibilities:Business Development:- Identify and pursue new business opportunities...

  • Accounting Manager

    4 weeks ago

    India Parking Base Full time

    About Parking Base:Parking Base is an innovative, cloud-based platform designed to streamline parking business operations. From real-time inventory management to reservation systems, payment processing, and enforcement, Parking Base offers comprehensive solutions. Our platform also includes customer and back-office management tools, as well as seamless...

  • Account Manager

    3 days ago

    India Xcalibur Digital Full time

    About UsXcalibur Digital is a dynamic, results-driven omnichannel agency specialising in content creation, performance marketing campaigns for universities, and data-driven strategies that accelerate business growth. We are committed to delivering impactful digital marketing solutions to our clients.Job OverviewWe are seeking a motivated and experienced...

  • Account Manager

    3 days ago

    India Xcalibur Digital Full time

    About Us Xcalibur Digital is a dynamic, results-driven omnichannel agency specialising in content creation, performance marketing campaigns for universities, and data-driven strategies that accelerate business growth. We are committed to delivering impactful digital marketing solutions to our clients. Job Overview We are seeking a motivated and experienced...

  • Construction Accounting Manager

    4 weeks ago

    india, india Castellan Real Estate Partners Full time

    Job Title: - Construction Accounting Manager   Job Summary:   The Construction Accounting Manager will be responsible for overseeing and managing the financial accounting functions within the company. This role requires a deep understanding of construction accounting principles, financial management, and compliance. The Construction Accounting Manager...

  • Construction Accounting Manager

    4 weeks ago

    india, india Castellan Real Estate Partners Full time

    Job Title: - Construction Accounting Manager   Job Summary:   The Construction Accounting Manager will be responsible for overseeing and managing the financial accounting functions within the company. This role requires a deep understanding of construction accounting principles, financial management, and compliance. The Construction Accounting Manager...

  • Accounts Manager

    4 weeks ago

    india SBU & CO LLP, Chartered Accountants Full time

    Primary Responsibilities are as follows:- Perform auditing tasks such as journal entries, voucher verification, and account analysis.- Passing Entries in SAP and generating sale invoices- Prepare financial statements, including balance sheets, income statements, and cash flow statements.- Manage accounts receivable, payable, and general ledger functions.-...

  • Account Manager

    2 weeks ago

    India Lotus Interworks Full time

    Job Title: Digital Marketing Account Manager (US SMB Market). Shift Timings : 7PM 4AM IST. Location: Remote (USA-based). Experience Level: 3+ years in digital marketing account management. Certifications Required: Google Ads & Facebook Ads Certified. Clients Managed: 20-30 small business clients. Compensation: Base Salary + Performance Incentives for...

  • Account Manager

    4 weeks ago

    India Amazon Music Full time

    Job DescriptionDESCRIPTIONAmazon Advertising operates at the intersection of advertising and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon's mobile and desktop websites, proprietary devices and DSP solution. We believe that advertising, when done well, can enhance the customer experience and generate a...

  • Account Manager

    2 weeks ago

    India VSM Software Full time

    Job Identify upselling and cross-selling opportunities within the existing customer base.- Build and maintain strong relationships with customers to understand their needs and challenges.- Recommend relevant products or services to enhance customer experience and drive value.- Collaborate with internal teams (product, marketing, support) to implement...

  • Account Manager

    3 weeks ago

    India Amazon Music Full time

    Job DescriptionDESCRIPTIONAbout AmazonAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution...

  • Construction Accounting Manager

    5 days ago

    India Castellan Real Estate Partners Full time

    Job Title: Construction Accounting Manager The Construction Accounting Manager will be responsible for overseeing and managing the financial accounting functions within the company. This role requires a deep understanding of construction accounting principles, financial management, and compliance. The Construction Accounting Manager will play a vital role...