
Urgent Customer Service Specialist
3 weeks ago
The ideal candidate is expected to have strong communication skill to handle cold calling and to source local contractors- USA
Key Responsibilities:
• Sourcing and Identification
• Onboarding
• Relationship Management
• Collaboration
• Compliance
• Reporting
Qualifications:
• Education: Bachelor's degree
• Experience: Fresher or 2+ years of experience in USA Customer Support
Skills:
• Strong negotiation and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent interpersonal skills and the ability to build relationships with external Clients and internal stakeholders.
Benefits:
• Competitive salary for freshers
• Complete WFH/Remote work
• Opportunities for professional development and growth.
Other Requirements:
• Fast Internet Connection (min 100 MBPS speed recommended)
• Working Hours- Total 9 HRS including 1 HR break
• Shift Timings – 6 PM IST to 5:30 AM IST
• Probation Period – 3 months
• Company Laptop – Post Probation period ONLY
• Leaves – Post Probation period ONLY (Loss of Pay is availed)
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