Customer Service Operations Manager

Job DescriptionThe Customer Service Supervisor is responsible for guiding and leading a team of customer service representatives towards achieving operational goals, ensuring accurate order entry, timely response to requests, and effective telephone metrics.Main Responsibilities:Guide and lead a large team of CSR's towards achieving operational goals such as...

About UsWe are an international provider of asset management, fund administration, trust fiduciary and corporate services to mostly corporate but also high-net-worth clients.We have a global network of offices in over 30 countries, with a presence in Hong Kong. Our private ownership allows us to be fully committed to our client's long-term financial needs...

Job SummaryThe role of Facility Executive-Services is a vital one, ensuring seamless delivery of all facility soft services. This includes reception, helpdesk, housekeeping, and cafeteria operations.Duties and ResponsibilitiesHelpdesk Management: Be accessible for escalation of all FM related issues, oversee the Helpdesk work process, provide management...

Job Overview:We are seeking a highly skilled relations professional to join our team. The ideal candidate will have excellent communication skills, a customer-first mindset, and the ability to multitask in a fast-paced environment.Main Responsibilities:Client Communication: Act as the primary point of contact for customer inquiries via phone, email, or other...

Lead Customer Service TeamThis is an exciting opportunity to lead a team of customer service representatives.As a Team Lead, you will be responsible for motivating and guiding your team to deliver exceptional customer experiences.You will also monitor performance metrics, conduct call quality checks, and provide coaching to ensure that your team meets its...

Job OpportunityLead a high-performing team and manage Branch Profitability, ensuring excellent service, Customer Relationship Management, Operations, and Risk.Oversee all branch objectives and overall supervision of the branch, ensuring achievement of branch targets by generating business and driving cross-sells.Key responsibilities include overseeing High...

Customer Care Leadership RoleThis leadership position is pivotal in guiding a team of Customer Care Representatives who service channel partners and both internal and external commercial clients across Southeast Asia. The successful candidate will lead the team to deliver exceptional customer service, drive operational efficiency, and maintain the highest...

Job DescriptionCompany DescriptionTasteIQ is an AI-powered modern operating system designed for restaurants and all types of F&B businesses. Our platform helps manage orders, POS, inventory, loyalty programs, and customer feedback through a single dashboard. Trusted by over 500 outlets across India and Nepal, TasteIQ aims to empower restaurants with...

Join us as a Customer Service & Operations Credit AnalystWe'll look to you to deliver customer and business outcomes, investigating queries, supporting business processes, policies, and procedures, and understanding customer and business needsSpecialising in Credit Operations, you'll respond to queries from customers and stakeholders promptly within agreed...

Role: Senior Service Operations ManagerWe are seeking a highly motivated and experienced Sr. Service Operations Manager to oversee and manage our service operations, ensuring timely and efficient service delivery across electrical and mechanical systems.Key Responsibilities:Portfolio Management: Oversee and manage a portfolio of service contracts and...