Incident Management

Job Description We are seeking an experienced professional for the Incident Management role at KVC Consultants Ltd. This position requires a strong understanding of IT Service Management principles, including ITIL. You will be responsible for responding to incidents, identifying their root causes, and ensuring swift restoration of IT services while adhering...

Your roleLead and coordinate the resolution of high-priority incidents (P1/P2) across multiple teams.Ensure incidents are logged, categorized, prioritized, and resolved within defined SLAs.Drive root cause analysis (RCA) and post-incident reviews (PIRs) to prevent recurrence.Maintain and improve the incident management process, policies, and...

Act as the single point of contact for all critical incidents across clients. Monitor and manage real-time incidents, ensuring timely resolution through continuous follow-up with support teams. Coordinate and oversee the entire incident lifecycle, ensuring accurate prioritisation and categorisation. Lead and facilitate WAR rooms to address and resolve...

Your roleLead and coordinate the resolution of high-priority incidents (P1/P2) across multiple teams.Ensure incidents are logged, categorized, prioritized, and resolved within defined SLAs.Drive root cause analysis (RCA) and post-incident reviews (PIRs) to prevent recurrence.Maintain and improve the incident management process, policies, and...

Job Description This job is with Kyndryl, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl...

About Position:We are seeking a talented Incident Manager with strong experience in MIM. The ideal candidate will be responsible for developing scalable web applications, integrating backend services, and ensuring seamless user experiences.Note : This is NOT an Infrastructure support role, This is Semi technical role to support an environment which is 100%...

Description OverviewThe purpose of the IT Major Incident Manager role is to manage the recovery activities and communication of all Major IT incidents, including all stakeholder communications, driving IT teams to restore service (both internal and external providers), producing key Incident artefacts such as Incident ReportsKey Accountabilities and Main...

Job Description We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the...

Job Description A Day in Your Life at MKS: The Major Incident Manager is responsible for managing the lifecycle of major incidents, ensuring timely resolution, effective communication, and minimal business impact. This role acts as the central point of coordination during critical outages and drives post-incident reviews. You Will Make an Impact By: Incident...

Manager - India Incident Management Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Equifax is where you can power your possible. We seek individuals to achieve their potential, develop new...