Senior Executive IT

4 weeks ago

Kolkata, West Bengal, India V2 Retail Full time
Job Description

Job Overview:

We are seeking a skilled and proactive Senior Executive IT to ensure smooth IT operations, incident management, and end-user support across the organization. The role involves handling desktop/laptop support, software and OS administration, LAN/Wi-Fi troubleshooting, and maintaining IT assets. The ideal candidate will work closely with cross-functional teams to resolve technical issues within defined SLAs and ensure the seamless functioning of IT infrastructure.

Key Responsibilities:

Incident Management:

- Log, prioritize, and resolve desktop/laptop service requests and incidents within defined SLAs.
- Escalate unresolved hardware or software issues to 2nd/3rd-level support teams.

Hardware Support:

- Install, configure, and maintain desktops, laptops, monitors, printers, and scanners.
- Perform hardware diagnostics, identify faulty components, and arrange replacements or repairs.

Software & OS Administration:

- Install, configure, upgrade, and patch Windows OS and standard applications (Office 365, antivirus, SAP GUI, etc.).
- Manage user profiles, local group policies, and execute data backup/restoration processes.

Network & Connectivity:

- Troubleshoot LAN/Wi-Fi connectivity issues and ensure secure VPN access for on-site users.
- Coordinate with the network team for switch/router and related infrastructure issues.

Asset Management:

- Maintain and update hardware inventory and software license records.
- Ensure compliance with IT asset lifecycle management practices.

Key Skills & Requirements:

- Graduate in Computer Science / IT / Electronics or relevant technical field.
- 3 to 4 years of experience in IT support, desktop/laptop administration, and incident management.
- Proficiency in Windows OS administration, Office 365, and standard enterprise software.
- Hands-on experience in troubleshooting hardware components and LAN/Wi-Fi connectivity.
- Basic understanding of network protocols (TCP/IP, DNS, DHCP) and VPN technologies.
- Strong knowledge of IT asset management and license tracking.
- Excellent problem-solving, coordination, and documentation skills.
- Ability to work under pressure and meet SLA-based resolutions.

  • Marketing Senior Executive

    7 days ago

    Kolkata, West Bengal, India Corecom Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Hiring: Senior Creative Brand Marketing Executive (24 yrs) to grow CoreCom's brand. Plan and ship on-brand content across LinkedIn, YouTube/Reels, website & email; build case studies, run webinars, manage SEO/analytics, and create trust signals.

  • Senior Sales Executive

    3 days ago

    Kolkata, West Bengal, India Bhawani Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionBhawani Group is the leading real estate developer in Kolkata. With over 25 years of experience, the company has successfully completed more than 25 projects and served over 3500 happy customers. Bhawani Group is known for its commitment to delivering high-quality residential and commercial properties, ensuring satisfaction and value for...

  • Senior Executive

    1 day ago

    Kolkata, West Bengal, India Cushman & Wakefield Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Senior Executive - Soft Services will oversee and manage the delivery of non-technical, people-centric services within the organization, ensuring a high standard of quality, efficiency, and customer satisfaction.This role involves coordinating cleaning, security, hospitality, and other support services to maintain a safe, comfortable, and professional...

  • Senior Executive

    1 week ago

    Kolkata, West Bengal, India Orient Jewellers Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Description Senior Executive (IT ERP Troubleshooter)Company: Orient Group (Orient Gems & Ornaments Pvt. Ltd.)Location: Corporate Office KolkataAbout the CompanyEstablished in 1963, Orient Group (Orient Gems & Ornaments Pvt. Ltd.) has been a pioneer in the jewellery and gemstone industry, blending heritage craftsmanship with modern innovation. To support...

  • Senior Executive, Hr Management

    4 weeks ago

    Kolkata, West Bengal, India ELDYNE Full time

    Position: Senior Executive, HR Management Location: Kolkata About us: Eldyne, based in Kolkata since 1987, is a pioneer in modernised digital and automated Railway Signalling Systems.Our expertise spans concept-to-commissioning including design, development, integration, testing and maintenance.With over three decades of experience and multiple projects...

  • Senior Executive, HR Management

    4 weeks ago

    Kolkata, West Bengal, India ELDYNE Full time

    Position: Senior Executive, HR Management Location: Kolkata About us: Eldyne, based in Kolkata since 1987, is a pioneer in modernised digital and automated Railway Signalling Systems. Our expertise spans concept-to-commissioning including design, development, integration, testing and maintenance. With over three decades of experience and multiple projects...

  • Senior Executive, HR Management

    1 week ago

    Kolkata, West Bengal, India ELDYNE Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position: Senior Executive, HR ManagementLocation: KolkataAbout us:Eldyne, based in Kolkata since 1987, is a pioneer in modernised digital and automated Railway Signalling Systems. Our expertise spans concept-to-commissioning including design, development, integration, testing and maintenance. With over three decades of experience and multiple projects...

  • Senior Travel and Hospitality Executive

    3 weeks ago

    Kolkata, West Bengal, India Fusion CX Full time

    Job DescriptionJob RequirementsAs a Senior Travel and Hospitality Executive based in Kolkata, you should possess:- A bachelor s degree in any field is required for the role.- Minimum of 2 years of experience in booking international and domestic travel tickets.- Understanding of visa processing procedures.- Strong communication and interpersonal skills.-...

  • Senior Sales Executive FMCG

    2 weeks ago

    Kolkata, West Bengal, India 2coms Full time ₹ 72,000 per year

    SUMMARY **Hiring Senior sales executive at Kolkata, salary upto 6lpa  Job Title:** Sales Executive FMCG / General TradeLocation: Kolkata (Only local candidates can apply)Salary: Up to 6 LPARole Overview:We are looking for an experienced Sales Executive to handle FMCG/General Trade sales in Kolkata. The role involves achieving sales targets, expanding...

  • Senior Executive

    7 days ago

    Kolkata, West Bengal, India Kone Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    KONE employs over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Job Title - Senior Executive / Executive - MaintenanceWhat will you be doing?Customer Relationship Management• Responsible for...