Customer Service Associate
1 day ago
At American Express our culture is built on a 175-year history of innovation shared and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues As part of Team Amex you ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express How will you make an impact in this role Visualize simplify end to end card member experience Enable drive process improvement based on voice of customer feedback Strive to Customer First Resolution CFR and reduce bad demand Generate revenue by driving value generation Comprehend Respond to all Customer Queries Through Chat or Phone as required with Immediate Resolution Real Time to ensure Customer Satisfaction Deliver to all the key metrics as per organizational goals Adhere to Quality and Compliance Guidelines Adaptable Customer Centric Approach to situations to deliver superior service personalization Empathy in Communication Able to address 2-3 conversations simultaneously Minimum Qualifications Graduates Under-graduates with 1-7 years of experience in customer service domain Chat Experience is preferred but not mandatory Quick Navigation Ability Web Savvy Basic Troubleshooting Knowledge Multitasking Ability to toggle Between Screens Tools Demonstrate personal excellence by remaining positive in difficult situations Display a passion to serve by delivering extraordinary service in every interaction with our customers The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis Analytical and problem-solving skills with strong attention to detail We back you with benefits that support your holistic well-being so you can be and deliver your best This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical dental vision life insurance and disability benefits depending on location Flexible working model with hybrid onsite or virtual arrangements depending on role and business need Generous paid parental leave policies depending on your location Free access to global on-site wellness centers staffed with nurses and doctors depending on location Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations
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Customer Service Associate
2 weeks ago
Gurgaon, Haryana, India Cubnet service Full time ₹ 3,00,000 - ₹ 3,70,000 per yearCustomer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual/F2F InterviewReach Us Job Types: Full-time, Permanent, FresherPay: ₹26,...
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Customer Service Associate
2 weeks ago
Gurugram, Haryana, India Cubnet Service Full time**Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...
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Customer Service Associate
2 weeks ago
Gurugram, Haryana, India Cubnet Service Full time**Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...
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Customer Service Associate
1 week ago
Gurugram, Haryana, India Cubnet Service Full time**Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 30k-37k CTC Immediate Joiners Only Virtual/F2F...
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Customer Service Associate
6 days ago
Gurugram, Haryana, India Cubnet Service Full time**Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...
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Customer Service Associate
2 weeks ago
Gurgaon, India The Luxury Closet Full time**About us** The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer. Our aim is to unlock and curate the most valuable and exclusive closets...
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Customer Service Associate
6 days ago
Gurgaon, India The Luxury Closet Full time**About us** The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer. Our aim is to unlock and curate the most valuable and exclusive closets...
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Customer Service Associate
2 weeks ago
Gurgaon, Haryana, India Bsln Consultancy Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Title: Customer Service Associate (Healthcare Process)Location: Sector 20, Gurugram, HaryanaExperience Required: Minimum 3 months experience as a Customer Service Associate (CSA) in a healthcare (voice) process handling insurance-related calls.Employment Type: Full-TimeShift: Rotational shiftsAbout the RoleWe are seeking a proactive and empathetic...
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Customer Service Associate
2 weeks ago
Gurgaon, Haryana, India The Artarium Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionArtarium is an online luxury decor brand specializing in creating artistic figurines and showpieces. Our product categories include god idols, car dashboards, ashtrays, wall art, and home decor pieces. Backed by a team of experts, all products are designed and crafted at our manufacturing unit in Gurugram, Haryana. We have served over...
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Customer Service Associate
1 week ago
Gurugram, Haryana, India Hire Lab Career Solutions Full time**Customer Service Associate (Executive) - Gurugram** **Company**: Hire Lab Career Solutions **Job Role**: Customer Service Associate **Designation**: Executive **Job Location**: Gurugram **Qualifications**: - Graduate / Undergraduate - Excellent English communication skills **Experience**: - 06 Months of experience in BPO as a CSA Or - Experience as a...
