Account Acquisition Partner

Department: Sales Location: Delhi/NCR Required Experience: 3-5 Years Reporting To: Next to Hierarchy Job Title: Account Acquisition Partner Role Objective: To lead Account Acquisition & Conversion through a 360° approach—LAND, EXPAND, and SUSTAIN—ensuring strategic growth, relationship maturity, and long-term account profitability. The role demands a blend of sales acumen, relationship intelligence, and a deep understanding of design-led or retail-roll out business solutions. Key Responsibilities 1. LAND – Opportunity Closure (Business Incoming) · Drive the entire opportunity lifecycle: from understanding client briefs to design articulation and delivering final business presentations. · Collaborate with Operations, Design, and Marketing Strategy teams to shape proposals and ensure successful project kick-off post PO stage. · Lead RFQ/RFP management, proposal submissions, and commercial negotiations with support from internal stakeholders. · Conduct internal alignment meetings to ensure delivery teams are briefed and mobilized for execution readiness. · Maintain a strong pipeline conversion ratio, ensuring monthly and quarterly revenue targets are met. 2. EXPAND – Business Growth & Farming (Existing and New Accounts) · Identify new verticals, divisions, and geographies within existing and new client organizations to drive incremental revenue. · Utilize industry insights, research, PR engagements, and networking to uncover business opportunities aligned with D’Art’s design and execution capabilities. · Co-create proactive pitch strategies and lead client presentations to strengthen brand visibility and recall. · Collaborate with internal teams to design account expansion blueprints and unlock new CAPEX opportunities. · Build a predictable farming model for existing clients to ensure repeat and cross-category business inflow. 3. SUSTAIN – Retention & Long-Term Value Creation · Formulate and execute Key Account Plans (KAP) for long-term retention, mapping growth potential and engagement strategy. · Ensure minimum 3-year sustenance of every newly acquired business vertical or line. · Identify and escalate red flags or client dissatisfaction triggers proactively to protect account stability. · Drive service mushrooming—ensure 50% of total service offerings are adopted within accounts by the 1st year of engagement. · Track account profitability and ensure alignment with organizational growth goals. 4. Cross-Cutting Responsibility – Relationship Building & Real-Time CX Tracking · Build and maintain trust-based relationships with clients, OEMs, and channel partners to strengthen D’Art’s positioning as a strategic partner, not just a vendor. · Lead CX improvement initiatives—capture client feedback, testimonials, and referrals for continuous improvement. · Measure and report Customer Satisfaction Index (CSI) on a quarterly basis using structured feedback data. · Act as the Voice of the Customer internally, ensuring cross-departmental alignment to client needs and expectations. · Conduct strategic client visits across geographies to strengthen engagement, uncover latent opportunities, and convert qualified leads. · Coordinate pre-visit research and proposal preparation, ensuring each client interaction is purpose-driven and value-adding. · Ensure post-meeting actions are executed within 7 days to progress opportunities to closure. Key Skills & Competencies · Strong Business Development and Consultative Selling capabilities. · Deep understanding of Retail Roll-out. · Exceptional Stakeholder Management and cross-functional leadership. · Strategic thinking with the ability to translate insights into revenue outcomes. · Strong negotiation, presentation, and interpersonal communication skills. · Analytical and forward-looking approach to pipeline forecasting and revenue planning. Educational Qualification: · Bachelor’s degree in Business Administration / Marketing / Design Management. · MBA or PG in Marketing, Retail, or Strategic Management preferred. Personality Traits: · Strategic and Relationship-driven mindset. · High accountability and entrepreneurial ownership. · Excellent listener with problem-solving instincts. · Resilient, persuasive, and adaptive communicator. Interested candidates can share their resume at hr@dartdesign.in