Key Account Manager

1 day ago

Noida, Uttar Pradesh, India Hack2skill Full time
Role Overview:

We are seeking an experienced and customer-centric Post-Sales Manager to ensure seamless client onboarding, delivery, and long-term relationship management. The role requires someone who can act as the bridge between sales, delivery, and clients—ensuring customer success, retention, and growth.

What You'll Do:

As a full-time Key Account Manager, you will:

- Lead client onboarding and ensure smooth handover from the sales team.
- Manage end-to-end delivery of client projects, ensuring quality, timelines, and client satisfaction.
- Act as the primary point of contact for clients post-contract signing.
- Build and nurture long-term relationships with clients to drive renewals, upsell, and cross-sell opportunities.
- Collaborate with internal teams (operations, marketing, product, delivery) to ensure client requirements are met.
- Track client health, proactively address issues, and resolve escalations quickly.
- Develop and present account review reports, success metrics, and ROI to clients.
- Maintain detailed records of client interactions, feedback, and opportunities in CRM tools.
- Identify patterns in client needs and provide feedback to improve Hack2skill's offerings.

You Should Have:

- Bachelor's/Master's degree in Business, Marketing, or related field.
- Minimum 5+ years of experience in post-sales, client success, or account management, preferably in the IT/SaaS/Services sector.
- Proven track record of managing enterprise clients and delivering projects successfully.
- Strong communication, relationship-building, and stakeholder management skills.
- Ability to handle multiple accounts/projects simultaneously.
- Proficiency in CRM tools and reporting.
- Analytical mindset with the ability to measure client success and ROI.
- Problem-solving skills and a customer-first attitude.

  • Key Account Manager

    3 days ago

    Noida, Uttar Pradesh, India Airtel Business Full time

    Purpose of the Job:Responsible for end-to-end telecom & connectivity needs of a set of 50-60 accounts in the Mid-Market / Corporate segment within a defined geography. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.Deliverables Build strategic relationship with key decision makers in the accounts-...

  • Key Account Manager

    4 days ago

    Noida, Uttar Pradesh, India Airtel Business Full time

    Purpose of the Job: Responsible for end-to-end telecom & connectivity needs of a set of 50-60 accounts in the Mid-Market / Corporate segment within a defined geography. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions. Deliverables  Build strategic relationship with key decision makers in the...

  • Key Account Manager

    3 weeks ago

    Noida, Uttar Pradesh, India Airtel Business Full time

    Purpose of the Job:Responsible for end-to-end telecom & connectivity needs of a set of 50-60 accounts in the Mid-Market / Corporate segment within a defined geography. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.Deliverables Build strategic relationship with key decision makers in the accounts-...

  • Key Account Manager

    3 days ago

    Noida, Uttar Pradesh, India Azeus Convene Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Role:We are looking for a dynamic and results-driven Account Manager with 2+ years of experience in the SaaS or IT Software industry, focusing on B2B clients across the GCC and Middle East region. The ideal candidate will have a strong track record in account management, client retention, upselling, and cross-selling.Key Responsibilities: Manage...

  • Key Account Manager

    4 weeks ago

    Noida, Uttar Pradesh, India Azeus Convene Full time

    About the Role:We are looking for a dynamic and results-driven Account Manager with 2+ years of experience in the SaaS or IT Software industry, focusing on B2B clients across the GCC and Middle East region. The ideal candidate will have a strong track record in account management, client retention, upselling, and cross-selling.Key Responsibilities:- Manage...

  • Key Account Manager

    2 weeks ago

    Noida, Uttar Pradesh, India MNR Solutions Full time

    Job Title Key Account Manager Sales Recruitment Industry Recruitment Staffing Location Noida Sec 63 On-Site Responsibilities Client Interaction Engage with clients via social media platforms and professional networks such as LinkedIn to build relationships and explore business opportunities Client Acquisition Retention Identify potential...

  • Key Account Manager

    1 day ago

    Noida, Uttar Pradesh, India AdaniConneX Full time

    Role: Key Account ManagerLocation: Noida/Mumbai/HyderabadCompany: Adaniconnex (Data Center)The Key Account Manager (KAM) role in Hyderabad focuses on managing post-sales customer interactions, ensuring smooth onboarding, monitoring service delivery against SLAs, handling escalations, and coordinating internal teams for change requests and audits. Candidates...

  • Regional Key Accounts Manager

    1 day ago

    Noida, Uttar Pradesh, India Seven Consultancy Full time

    JOB DETAILS Serve as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our...

  • Zonal Key Account Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Mahindra & Mahindra Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities & Key Deliverables Act as the single point of contact for corporate & fleet customers in the assigned zone for all service-related requirements.Ensure seamless after-sales support: preventive maintenance, breakdown support, parts availability, and warranty claims.Monitor and improve fleet uptime, service TAT (Turnaround Time), and customer...

  • Key Account Manager

    16 hours ago

    Noida, Uttar Pradesh, India Hack2skill Full time

    Role Overview: We are seeking an experienced and customer-centric Post-Sales Manager to ensure seamless client onboarding, delivery, and long-term relationship management. The role requires someone who can act as the bridge between sales, delivery, and clients—ensuring customer success, retention, and growth. What You'll Do: As a full-time Key