Head - Esg Sales - Telecom/broadband (15-20 Yrs) Mumbai (telesales/inside Sales/bpo)

Role - ESG - Sales HeadIndustry -TelecomFunction - Sales Business DevelopmentSalary Lacs - 27 00-30 00Exp Yrs - 15 00-20 00Age - 46City State - MumbaiEducation - GraduationMandatory Criteria Can t be neglected during screening - Candidate must have Strong experience into Enterprise Sales at least 10 - 12 years in overall experience - Loking candidates from Telecom Broadband industry or similar industry Only should be currently working in the same industry - Candidate should have at-least 5- 7 years of Strong Team Handling experience in handling large teams across multiple cities - Candidates having Master s degree will be preferred - Candidate should be currently working at any Managerial position - Candidate will be heading PAN India location - Should have experience in managing Retention and Collections in Telecom Broadband industry - Excellent communication and planning abilities with focus on customer satisfaction and post-sales support - In-depth understanding of internet products market potential and competitor landscape DescriptionJob Purpose - Capable of managing a Team of approx 15 - 20 people and and make them aware on Product ensuring completion of installation maintaining customer relationship - Manage Enterprise Sales Retention and Collections for the entire city with Team members Qualifications Required Graduate MBAExperience and Skills -Experience -Graduates with a minimum of 15 - 20 years of relevant experience Basic Traits - Safety focus safety leadership- Good knowledge in Enterprise Sales of leased line bandwidth product with exposure to Team management- Energetic and preferably should have managed team members in Corporate Sales preferably in Telecom Broadband industry - Proactive and responsible for developing customers and achieving assigned sales targets- Good communicator with some exposure to Retention and Collection roles in Telecom ISP- Confident Hardworking and Honest SincereCompetencies required for the role -Functional Competencies - Ability to understand the company s product thoroughly- Ability to gather information and understand competitor products in this segment to convert customers- Ability to quickly familiarize with the target locality and assess potential- Basic technical knowledge of the internet- Knowledge of system specifications required to support the company s product- Selling skills - ability to convert a prospect into a sale- Ability to manage Retentions Sales- Capability in managing and motivating a teamBehavioral Competencies - Verbal communication- Planning- Coping- Interaction- AssertivenessTasks and Responsibilities - Undertake complete planning and execution of the pre-sales process at a front-line level- Understand the local geography and gauge the extent of potential in the area - Responsible for channel sales management and onboarding new channels- Maintain the customer database for the area including - Number of PCs in the household- Number of subscribers to the competition- Level of interest of the subscriber- Expected month of purchase- Expand the customer base by booking orders and converting potential leads into sales- Liaise with building societies secretaries and obtain permissions for cabling in their premises- When sale is closed ensure that customers system is evaluated for compatibility with the product and that installation is completed within the committed time - Co-ordinate with the ops group to ensure customer has a satisfying experience with the product - Attend to post-sales customer queries and inform them of call center support services- Induct new hires by familiarizing them with the local area and sales methodology- Escalate cases to the manager at the appropriate time to ensure successful sales closures- Perform any other duties relevant to this position as assigned ref updazz com