Sales Head

3 days ago

Mumbai Maharashtra, India TalentXO Full time

Job Purpose - Capable of managing a Team of approx 15 - 20 people and and make them aware on Product ensuring completion of installation maintaining customer relationship - Manage Enterprise Sales Retention and Collections for the entire city with Team members - Qualifications Required Graduate MBAExperience and Skills - Experience Graduates with a minimum of 15 - 20 years of relevant experience Basic Traits - Safety focus safety leadership- Good knowledge in Enterprise Sales of leased line bandwidth product with exposure to Team management- Energetic and preferably should have managed team members in Corporate Sales preferably in Telecom Broadband industry - Proactive and responsible for developing customers and achieving assigned sales targets- Good communicator with some exposure to Retention and Collection roles in Telecom ISP- Confident Hardworking and Honest SincereCompetencies required for the role Functional Competencies - Ability to understand the company s product thoroughly- Ability to gather information and understand competitor products in this segment to convert customers- Ability to quickly familiarize with the target locality and assess potential- Basic technical knowledge of the internet- Knowledge of system specifications required to support the company s product -Selling skills - ability to convert a prospect into a sale- Ability to manage Retentions Sales- Capability in managing and motivating a teamBehavioral Competencies - Verbal communication- Planning- Coping- Interaction- AssertivenessDimensions of Role YOU Broadband India Ltd - Location MumbaiTasks and Responsibilities - Undertake complete planning and execution of the pre-sales process at a front-line level- Understand the local geography and gauge the extent of potential in the area- Responsible for channel sales management and onboarding new channels- Maintain the customer database for the area including 1 Number of PCs in the household2 Number of subscribers to the competition3 Level of interest of the subscriber4 Expected month of purchase- Expand the customer base by booking orders and converting potential leads into sales- Liaise with building societies secretaries and obtain permissions for cabling in their premises- When sale is closed ensure that customers system is evaluated for compatibility with the product and that installation is completed within the committed time - Co-ordinate with the ops group to ensure customer has a satisfying experience with the product - Attend to post-sales customer queries and inform them of call center support services- Induct new hires by familiarizing them with the local area and sales methodology- Escalate cases to the manager at the appropriate time to ensure successful sales closures- Perform any other duties relevant to this position as assigned ref updazz com

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