Agency 2017 - Manager - Sales (3-4 yrs)

About GLS

Founded in 2012, GLS Infra is one of the most trusted names in the Delhi NCR real estate landscape. Over the last decade, we have developed a strong presence across key micro-markets in Gurugram, offering high-quality, value-driven housing that meets the evolving aspirations of urban India. With 3800+ homes delivered and a 300% price appreciation across our delivered projects, we've not just built homes-we've created long-term value for thousands of families and investors.

Our developments are rooted in clarity of design, functional utility, and timely delivery-principles that have consistently earned us trust and loyalty. At GLS, we believe that buying a home should be a seamless, joyful, and transparent experience. That's why we place strong emphasis on construction quality, timely possession, and customer-first processes, while bringing in modern lifestyle features and community-focused planning. Our mission is clear: to create meaningful living spaces that balance location, lifestyle, and long-term value.

Location: Gurgaon (on-site role)

CTC: - 7-8 LPA

Key Responsibilities

- Drive walk-in to booking conversion by engaging high-intent customers with confidence, clarity, and urgency.

- Ensure high-quality site presentations and product walk-throughs, adapting pitch based on customer profiles, priorities, and pain points.

- Collaborate closely with the sourcing team to understand the context of each lead before the visit and to ensure pre-alignment on project features and pricing.

- Engage directly with customers to address queries related to product, pricing, payment plans, legal documents, and unit availability with complete transparency.

- Push for swift decision-making while building credibility and trust - offering limited-period deals, inventory scarcity cues, and booking urgency triggers when appropriate.

- Coordinate with CRM and post-sales teams to ensure a smooth transition post-booking and to resolve any early-stage queries or bottlenecks.

- Deliver regular insights to management on customer objections, pricing sensitivity, and overall booking trends across projects.

- Work towards consistent achievement of monthly booking and revenue targets as defined by the organization.

Activities

-Conduct daily customer site presentations, both walk-in and scheduled.

- Share daily booking reports and movement of high-potential customers with internal stakeholders.

- Maintain unit inventory sheets, payment plan matrices, and project collaterals for customer-facing usage.

- Participate in sales training sessions to stay updated on GLS product portfolio, new offerings, and market competition.

- Follow up with high-interest customers within defined TATs to move them through the funnel.

Performance Dimensions

KRAs

- Walk-in to booking conversion rate

- Quality and clarity of customer engagement

Coordination and alignment with sourcing and CRM teams

KPIs

- Monthly bookings per project

- Average turnaround time from walk-in to booking

- Feedback scores from site visits (if available)

- Revenue generated per month

Competencies

- Strong communication and closing skills

- Ability to understand customer psyche and build instant rapport

- Clear understanding of real estate pricing structures, documentation, and sales processes

- Hunger to achieve targets in a dynamic, high-performance environment

Qualification

- MBA with 2-3 years of experience in front-end real estate sales (closer roles preferred). - Hospitality or automotive experience also considered.

- Track record of closing high-ticket sales and working in fast-paced customer-facing environments.

- Fluency in English and Hindi; additional regional language is a plus.

- Experience in Tier 1 Real Estate companies will be an added advantage.