Global Customer Insights Manager

Job Description

Department Commercial GBS (Global Business Services)

Are you passionate about market research and driving strategic insightsDo you have a knack for managing complex projects and delivering high-quality resultsIf so, we invite you to join our team as a Market Research Manager at Novo Nordisk

Read more and apply today for a life-changing career

The position

As a Market Research Manager at Novo Nordisk, we expect you to work between 2:00PM IST to 10:30PM IST

Market Research Management: Support and drive the preparation of high-quality market research and manage the MR project portfolio in collaboration with the US Insights and Analytics team

Project Management: Handle processes such as RFP development, review and management of screeners, questionnaires, SOW submission, contracting, Pharmacovigilance, compliance, and overall project management for both quantitative and qualitative projects

Customer Insight Analyses: Prepare best-in-class customer insight analyses to enable strategic and operational decision-making

Internal Collaboration: Assist in developing situation analyses and improve key Market Research processes in the department

Agency Partnership: Partner with MR agencies to review data, findings, and insights to create meaningful study reports and conclusions

Efficiency and Compliance: Ensure efficiency and drive optimization of US market research project execution and ensure compliance on all aspects

Stakeholder Management: Establish and maintain business partnerships with key stakeholders

Insight Storytelling: Gather and distill research reports into comprehensive insights stories for presentation to brand teams, US, and global leadership

Presentation Development: Develop presentations with clear storylines, grounded on insights and holistic business concepts, delivering clear conclusions and recommendations

Qualifications

To be our new Market Research Manager, you should have:

Education: Masters degree in business, life sciences, pharmacy, engineering, natural sciences, etc Experience: 7+ years of relevant experience in a market research function or as a management consultant in a client-facing capacity, with mandatory experience within the pharmaceutical industry

International Experience: Required, either from working abroad or in close collaboration with colleagues based in different geographies

Skills: Demonstrated experience delivering strategic insights, identifying growth opportunities, solving complex problems, and driving decision-making using qualitative and quantitative insights

Project and Stakeholder Management: Strong track record in a cross-functional setting

Industry Knowledge: Deep knowledge of research designs, companies, and practices that drive best-in-class results

Communication: Significant experience in professionally communicating scientific, medical, and commercial information to various organizational levels is an advantage

About The Department

The Commercial GBS unit is responsible for driving deliverables for multiple Corporate Vice President (CVP) areas within Commercial GBS

This includes Insulin, GLP-1 and Obesity Marketing, Market Access, Commercial Planning, and Commercial Operations

The department also supports BioPharma global marketing for Haemophilia and growth disorders

Located in Bangalore, India, our team is dynamic and fast-paced, working together to make a difference in the lives of patients worldwide

Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases

Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily

All of this has made us one of the 20 most valuable companies in the world by market cap

Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world

We recognise the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them

Working at Novo Nordisk, were working toward something bigger than ourselves, and its a collective effort

Join us Together, we go further

Together, were life changing

Contact

For further information please contact or get to know us better by visiting www novonordisk com/careers

Deadline

15th April 2025

Disclaimer

It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies

The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings

Be advised that Novo Nordisk does not extend unsolicited employment offers

Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world

We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures

We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in

Together, were life changing

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