Remote Desktop Services

4 weeks ago

Bengaluru, Karnataka, India People Prime Worldwide Full time
About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Job Title: Remote Desktop Services

Location: PAN INDIA

Work Mode: Hybrid Mode

Experience: 7+years (6 years Relevant)

Job Type: Contract to hire (C2H)

Notice Period: - Immediate joiners.

Desktop Support Engineer – 24/7 Shift (2–5 Years Experience)

Shift Details

• Rotational 24/7 support including night shifts, weekends, and public holidays

• Must be flexible to work in three shifts: Morning, Evening, and Night

Key Responsibilities

• Provide round-the-clock technical support for desktops, laptops, and

peripherals

• Monitor and respond to incidents via ticketing system within SLA timelines

• Perform remote troubleshooting and escalate unresolved issues

• Support users across different time zones and ensure minimal downtime

• Maintain logs of shift activities and handover reports for continuity

• Collaborate with global IT teams for coordinated support

• Provide technical support for desktops, laptops, printers, and other peripherals

• Troubleshoot hardware and software issues both onsite and remotely

• Install, configure, and upgrade operating systems and applications

• Respond to user tickets and resolve issues related to Windows, Mac, or Linux

environments

• Maintain logs of support requests, resolutions, and system updates

• Assist in setting up new systems and user accounts

• Collaborate with IT teams to escalate unresolved issues

• Ensure timely updates and patches for systems and applications

• Train users on basic IT procedures and best practices

• Maintain inventory of IT assets and ensure compliance with company policie

  • IT – Desktop Technical Analyst

    2 weeks ago

    Bengaluru, Karnataka, India KBR, Inc. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Title:IT – Desktop Technical AnalystIT Desktop support resourceProviding desktop (PC and peripheral equipment) incident management and request support to users who are based in the Bangalore office or working remotely.Point of contact for other IT services in local office (e.g. Networks, servers, etc.). Build/image/configure PCs for deployment to...

  • Laptop & Desktop Service Engineer

    1 week ago

    Bengaluru, Karnataka, India Ralco Synergy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesDiagnose, troubleshoot ,and repair hardware issues in laptops, desktops, Laptop QC and peripherals.Install, configure, and upgrade operating systems (Windows, Linux, macOS) and software applications.Perform preventive maintenance and regular health checks on systems.Handle system formatting, OS reinstallation, driver updates, and patch...

  • IT Desktop Administrator

    2 weeks ago

    Bengaluru, Karnataka, India eProductivity Software (ePS) Full time US$ 80,000 - US$ 1,20,000 per year

    Job Title: Helpdesk / End User Support (EUS) EngineerExperience: 13 yearsLocation: BengaluruEmployment Type: Contract To HireRole OverviewWe are seeking a dedicated Helpdesk / End User Support Engineer to provide technical support and assistance to business users. The role involves troubleshooting Office 365 issues, coordinating with vendors, managing...

  • Desktop Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    About The Role   We are seeking a skilled and customer-focused Desktop Support Engineer  to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and...

  • Desktop Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Capgemini Engineering Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionWe are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and...

  • Desktop Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Description We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and...

  • Desktop Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and...

  • Desktop Support Engineer

    4 days ago

    Bengaluru, Karnataka, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    infra-admin• 5 years of experience in Desktop support • Strong Experience in windows 10 and 11 support. • Able to manage a team of 10-20 members • Mandatory to work 24X7 shifts • Experience with scripting automation using Vbscript, powershell, or other scripting languages, with three years' experience using PowerShell to automate task would be an...

  • Desktop Engineer

    1 week ago

    Bengaluru, Karnataka, India Creatigrity Technologies Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company:Creatigrity Technologies Private LimitedLocation:175, EPIP 2nd Phase, KIADB Industrial Area, Brookefield, Bengaluru, Karnataka – 560066Shift:Night ShiftPosition OverviewCreatigrity Technologies is looking for aDesktop Engineerwith strong troubleshooting skills to provide end-to-end IT support across hardware, software, network, and communication...

  • Desktop Support Engineer L1

    2 weeks ago

    Bengaluru, Karnataka, India Sureworks Infotech Pvt Ltd Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Job description:Free postDesignation: Remote Technical Support EngineerLocation: BangaloreQualification: B.sc, BCA, B.E, Diploma in IT BackgroundExperience: 3+ Years of experienceRequired Skills: Network support, Remote support to end users, Ticketing tool.Installing new software applications, updating existing software, and configuring settings according to...