Resort Manager

TIKI FARMS - RESORT MANAGER Overseeing Tiki Farms Resort Mai Kai Restaurant Operations Location Takave near Kadav Karjat Reporting to Managing Partner - Tiki Farms Salary Range 30 000 - 40 000 per month depending on experience Department Resort Operations F B Employment Type Full-time on-site Job Purpose To manage and enhance the daily operations of Tiki Farms Resort accommodation housekeeping maintenance admin and Mai Kai Restaurant F B service cost control ensuring seamless guest experience cost efficiency and consistent service standards in line with Tiki Farms brand ethos Tropical Peaceful and Personalised Hospitality Key Areas of Responsibility A Resort Operations Handle Front Office and Guest Services Oversee Housekeeping across the entire Resort property Conduct daily resort walkthroughs to ensure hygiene maintenance and aesthetic upkeep Maintain checklists for rooms lawns pathways and facilities ensuring readiness before check-in Coordinate property maintenance plumbing electrical landscape pool turf etc with vendors or in-house technicians Monitor utility consumption and implement cost-saving practices B Food Beverage Operations Mai Kai Work closely with the Restaurant Chefs to ensure food quality presentation and timely service Supervise daily restaurant operations FOH service billing BOH kitchen hygiene stock staff discipline Coordinate with bar and kitchen teams for event days picnics and wedding catering Oversee inventory purchase control vendor management and daily stock reconciliation Track F B revenue and profitability metrics coordinating with Accounts for accurate reporting C Team Leadership Staff Development Supervise and guide resort and restaurant staff people across departments Conduct daily briefings assign departmental tasks and ensure grooming standards Implement training programs for service etiquette hygiene communication and safety Maintain a culture of accountability and motivation aligned with Tiki Farms guest philosophy D Cost Purchase Administration Ensure cost control across housekeeping F B and maintenance Approve daily purchase indents verify GRNs and coordinate with accounts for vendor payments Maintain inventory tracking sheets stock audits and consumption reports Handle basic administrative and HR functions attendance duty rosters and leave management Ensure compliance with legal norms FSSAI fire safety hygiene audits etc E Guest Experience Brand Standards Personally interact with guests gather feedback resolve complaints promptly and encourage repeat visits Ensure Tiki Farms silent luxury guest experience is upheld calm clean and service-oriented Monitor online reviews OTA Google social media and coordinate with marketing for feedback response Support digital marketing initiatives event promotions offers and seasonal campaigns F Revenue Generation Events Work with Sales Marketing to drive day picnics events weddings and F B promotions Assist in planning corporate bookings retreats and festive dining experiences Optimise occupancy and restaurant footfall through smart pricing and packaging Identify cross-selling opportunities between Resort and Restaurant stay dine packages G Reporting Coordination Prepare weekly management summary on cost performance and manpower status Coordinate between Mai Kai Housekeeping Maintenance and Front Office teams to ensure operational sync Report directly to the Owner for key decisions and financial oversight Job Type Full-time Pay 30 000 00 - 40 000 00 per month Benefits Food provided Paid time off Application Question s What systems or tools have you used for managing front office and resort operations - PMS Excel reports At Tiki Farms our team is small and everyone multitasks How comfortable are you in personally handling guest check-ins inspecting rooms or coordinating maintenance Work Location In person