Crm-executive In A Real Estate

1 day ago

Kalyan MH IN Kohinoor group Full time

Job Summary We are seeking a highly organized and customer-focused CRM Executive Manager to manage customer relationships streamline the sales process and ensure a high-quality experience for our clients from inquiry to possession The ideal candidate should have experience in real estate CRM systems excellent communication skills and a proactive attitude Key Responsibilities Manage and maintain the CRM system e g Salesforce Zoho HubSpot etc Capture and update client information track interactions and monitor sales pipelines Ensure timely follow-ups with leads prospects and existing clients Coordinate between sales marketing legal and post-sales teams to ensure seamless customer service Schedule site visits and maintain proper records of customer interactions Send regular updates to customers regarding project progress documentation and payments Handle customer queries concerns and grievances with professionalism and escalate when necessary Prepare MIS reports sales dashboards and client feedback analysis for management Support post-sales activities including documentation agreements registration and possession handover Maintain high customer satisfaction and encourage referrals and repeat sales Requirements Bachelor s degree in Business Administration Marketing or a related field 2-5 years of experience in a CRM role preferably in real estate Knowledge of CRM software and sales pipeline management Strong verbal and written communication skills Customer-oriented with excellent interpersonal skills Ability to multitask and manage time effectively Proficient in MS Office Word Excel PowerPoint Preferred Skills Familiarity with real estate processes and regulations Experience handling residential or commercial property clients Knowledge of RERA and compliance documents handling Job Type Full-time Pay 15 000 00 - 25 000 00 per month Work Location In person

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