Current jobs related to Business Manager- Joints - Mumbai, Maharashtra - Johnson & Johnson

At Johnson Johnson we believe health is everything Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented treated and cured where treatments are smarter and less invasive and solutions are personal Through our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity Learn more at https www jnj comJob Function MedTech SalesJob Sub Function Clinical Sales Surgeons Commission Job Category ProfessionalAll Job Posting Locations Mumbai India Caring for the world one person at a time has encouraged and united the people of Johnson Johnson for over 125 years We embrace research and science bringing creative ideas products and services to advance the health and well-being of people Every day more than 130 000 employees across the world are blending heart science and ingenuity to profoundly change the trajectory of health for humanity J J Medical India JJMI is the market leader in the Medical Company Devices Diagnostics Industry in India It is in the business of caring and providing solutions to doctors patients and nurses It comprises of multiple Franchises Strategic business units providing healthcare solutions across Vision Care Orthopaedics Infection Prevention Wound Management Womens health minimally invasive surgery Circulatory disease management and Blood glucose monitoring and insulin delivery Role Overview Responsible for establishing relationships with customers and for developing the business for the franchise in a manner consistent with the CREDO company policy and goals and in line with franchise direction This may involve developing new businesses growing into new territories and establishing a new dealer network Develops and implements sales strategies and objectives Has in-depth knowledge of the products and a good understanding of other J J products and service offerings Has insights of customer s needs and sharpened knowledge of market trends Through effective leadership encourages leads directs motivates coaches and develops employees to achieve exceed sales target Works with all levels of customers developing long-term positive customer relationships to increase customer satisfaction and build loyalty and confidence in J J Medical as a preferred supplier Business Overview Responsible for Managing Orthopedics Joints in Next Tier Tier 4 5 Cities Product Overview Orthopedics Joints range of productsCustomer Segmentation All orthopedic surgeons in Next Tier Tier 4 5 Cities Illustrative Responsibilities Business Financial ResultsDeliver the assigned Business plan for the Next Tier Tier 4 5 Cities Business Achieve Monthly Quarterly Annual Business Plan Understand market potential and set direction strategies and plans to expand the market and realize market potential Analyze sales reports to proactively seek opportunities and at-risk re-prioritize resources to maximize sales opportunities Establish a monitoring system to ensure delivery of sales plan on volume price and value objectives for products Identify key markets and ensuring coverage and resourcing of the same adequately Meet the AR DSO target and manage account receivables as per the company policy The role would also entail relevant knowledge of channel management and how to build a strong primary and secondary channel Territory Management In-depth understanding of current and future customers needs and translate them into sales opportunities Guide in expansion of new geographies and markets Ensuring adherence to KPIs of working on day to day basis by the team and driving efficiencies in terms of coverage to ensure best business outcomes Drive market environment base on a thorough knowledge of competitor s structure culture personnel distribution capabilities and weakness as well as customer preferences for competitive products and services Should have exposure in conceptualization implementation and monitoring of channel management processes such as AR Inventory return on investment and overall channel health Conduct SWOT analysis for the territory responsible Based on results of SWOT analysis set direction strategies and plans for the region to achieve dept functional goals communicate plans and gain consensus on the plans from the team and related sales marketing groups Drive marketing campaigns with effect and share market insights with the marketing team Core member of the leadership team to create a strategic roadmap for the business Coach supervisor individual contributor to develop An effective and efficient territory account coverage plan and customer call plans Conduct regular reviews with team as a basis for challenging and improving both short and long term strategies and action plans Demonstrates expert knowledge of sales process and specialist selling skills to make an effective sales call to guide others and to improve the current selling process Strong grasp of internal organization J J resources priorities and needs relating to the business operations and achievement of plans Customer Satisfaction Develop and maintain strong relationships with various levels of customers and drive high levels of customer satisfaction Research and identify key customer s critical success factors to identify innovative sales and service opportunities which will deliver improved customer business performance and healthcare outcomes Advise the development implementation of strategies and plans to increase customer satisfaction confidence and loyalty Design innovative customer support services including E-initiatives and optimal use of company valuable services Set up appropriate systems e g regular meetings with customers to obtain their feedback and supervise customer perceptions and use feedback to improve performance Ensure compliance with the Customer Complaints Procedure customer issues complaints are attended to promptly and professionally to customer s satisfaction Ensure appropriate problem-solving strategies are used by the sales team when dealing with product or service difficulties Internal Business Processes Lead internal relationships and processes enabling flexibility and responsiveness in drawing on internal specialists accessing information and support as needed Optimize sales results through close alignment and cooperation with Franchise Marketing groups Use internal resources and own strong understanding of supply chain processes and principles of Health Economics as a basis for finding opportunities for service innovation Provide relevant information to marketing and other functions to contribute and to support effective decision making and actions across the organization Managing the relationship with the vendor for ensuring business process adherence and acting as a bridge between both the organizations on a day to day basis Ensuring adherence to vendor budget and working effectively with functions to drive the same Judiciously handle operating expenses transportation A P entertainment travel while ensuring sustainable productivity Optimize utilization of resources and equipment Plan sample and expense utilization to optimize usage while remaining in budget and guidelines including meeting regulatory requirements Supervise inventory level to meet inventory level objectives ensure inventory levels are adequate in major product categories in accordance with inventory objectives Develop implement a distribution network for assigned territory SFE Implementation and Analysis People Management Managing a 3rd party field force effectively Working with influence to drive business objective thru various stakeholders in sales team Ensure an appropriate succession plan is in place ensure we have an adequate supply of talent Develop strong teamwork and cooperation with other functions through effective leadership Empowers team to build confidence in dealing with customers issues establish clearly defined boundaries for resolving issues Investigate and resolve issues which could result into employee turnover Ensure compliance with the performance management process for both self and team conduct a semi-annual performance evaluation of all supervisors identify areas for improvement based on clearly identified needs of each supervisor Develop and implement training and development plans to address areas needing improvement Conduct monthly training field coaching to supplement standard classroom training to empower team to become more effective with customers CREDO- conduct feedback and identify issues and action plans and ensure completion of agreed-upon plans Conduct monthly meetings with the sales team to disseminate clarify and explain company information and review business status Self-Development Identify specific actions to improve job performance in specific areas Participate in nominated training programs Active self-learning strategies to maintain knowledge Focused effort to achieve high levels of performance in knowledge tests and competency assessments related to training Effectively apply new learning on the job Corporate Ethics Communicate to the sales team their individual responsibility towards the CREDO Participate in the company s Credo programs Manage business within ethics and values expressed in Credo while actively pursuing business outcome Relationship with customers based on high ethical standards Communicate to Product Specialists and implement company policy and procedures on health and safety Qualifications Graduation degree or PG diploma in Business Management from premier B-School preferred Minimum of 8 years of proven experience in sales At least 4 years of demonstrated ability in people manager role would be preferred Channel management experience required for the role Are you ready to impact the worldJohnson Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career This description has been designed to indicate the general nature and level of work performed by employees within this classification It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job are an equal opportunity employer d value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability statusWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request accommodation