Senior Success Guide
6 days ago
To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Customer SuccessJob DetailsAbout SalesforceWere Salesforce the Customer Company inspiring the future of business with AI Data CRM Leading with our core values we help companies across every industry blaze new trails and connect with customers in a whole new way And we empower you to be a Trailblazer too driving your performance and career growth charting new paths and improving the state of the world If you believe in business as the greatest platform for change and in companies doing well and doing good - youve come to the right place Onboarding Guides proactively engage our newest Salesforce customers before and during implementation to ensure a positive initial experience with Salesforce This role focuses on helping customers achieve rapid time to value while building a good foundation for future growth with their chosen Salesforce clouds products and the broader Salesforce Platform Onboarding Guides engage internal collaborators and customers to guide initial onboarding implementation conversations meeting our customers short and long term objectives and setting them on the path for continued success by prescribing personalised Learning Journeys Your work will directly influence customer happiness and dedication setting stage for long-term engagement and success By delivering outstanding value in the initial stages of the customers journey you will give in to Salesforce s reputation as an industry leader Responsibilities Become a Salesforce subject-matter guide for your chosen Cloud Product focusing on accelerating the initial time to value for new customers Deliver virtual authority engagements to educate and empower our customers to achieve business value through the Salesforce Core platform Provide relevant recommendations specific to customers business needs Apply consulting skills to uncover initial business use-cases setting the stage for long term customer success Engage with customers to navigate the setup and administration of their Salesforce instance ensuring a positive initial outcome Co-create quick-start guides and playbooks aligned with customer needs Build positive relationships with both internal and external business partners chipping in to broader goals and growth Actively leverage and chip in to the overall knowledge base and expertise of the community Requirements Degree or equivalent relevant experience required Experience will be evaluated based on the core competencies for the role military experience volunteer roles work experience etc 2 to 3 years of significant work experience helping customers achieve full business potential through technology Able to work independently as a self-starter handle time and prioritize activities while performing effectively under pressure Proven track record in delivering success leading customer-facing presentations and engagements with strong communication and presentation skills Able to apply customer success concepts practices and procedures to help drive customer success Preferred Qualifications and Skills Salesforce Admin Adv Admin and or Consultant Certifications an advantage Hands-on experience with a CRM platform suite and associated applications Salesforce preferred Understanding of and ability to effectively communicate on the topic of developing a successful Implementation Strategy Consultative and customer focused approach and engagement style Ability to navigate advance and lead efforts on sophisticated customer requests or projects involving multiple parties and enterprise systems Deep technical knowledge of Salesforce products and platform - features capabilities standard methodologies and how to deploy including knowledge of the Salesforce ecosystem Ability to prioritize multi-task and perform effectively under pressureAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world Each of us has a responsibility to drive Equality in our communities and workplaces We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay employee resource groups inclusive benefits and more Learn more about Equality at and explore our company benefits at is an Equal Employment Opportunity and Affirmative Action Employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status does not accept unsolicited headhunter and agency resumes will not pay any third-party agency or company that does not have a signed agreement with xef xbb xbfSalesforce welcomes all Salesforce
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Senior Success Consultant
5 days ago
Hyderabad, Telangana, India Salesforce Full timeAt Salesforce, we're committed to helping our customers achieve rapid time to value and building a strong foundation for future growth with their chosen Salesforce clouds products and the broader Salesforce Platform.About the RoleWe're seeking a skilled Onboarding Guide to proactively engage our newest Salesforce customers before and during implementation,...
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Senior Customer Success Manager
6 days ago
Hyderabad, Telangana, India HighRadius Full timeAt HighRadius, we are seeking a skilled Senior Customer Success Manager to join our team. This is an exciting opportunity for a seasoned professional with expertise in program and project management to drive account stabilization and deliver exceptional customer satisfaction.About the RoleWe are looking for a highly motivated and results-driven individual...
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Success Advocate
4 days ago
Hyderabad, Telangana, India Zithara Full timeAbout the RoleWe are looking for a dynamic and results-driven Customer Success Executive to join our team at Zithara. This role will play a key part in driving customer success, retention, and growth by providing expert support, onboarding, and account management.The ideal candidate will have a passion for delivering exceptional customer experiences and...
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Customer Success Manager
3 days ago
Hyderabad, Telangana, India Talentnauts Full timeTalentnauts is seeking a highly skilled CUSTOMER SUCCESS MANAGER to champion solutions for our clients.We are looking for a seasoned professional who can deliver exceptional results in engagements with complex supply chain challenges. This position offers opportunities to grow, make a significant impact on the product roadmap, and drive sales enablement.Key...
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Senior Oracle Delivery Manager
6 days ago
Hyderabad, Telangana, India Athena Technology Solution Pvt ltd Full timeJob Description:We are seeking a highly experienced Senior Oracle Delivery Manager to lead our Oracle EBS implementation projects. As a key member of our delivery team, you will be responsible for managing and guiding large, complex delivery teams across geographies. Your expertise in managing senior teams with technical and functional consultants will be...
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Customer Success Manager
4 days ago
Hyderabad, Telangana, India Doveriye Full timeExperience: 2 years Package: 3.6-4LPA Location: Hyderabad - Work From Office Laptop is must Key Responsibilities: Engage with customers to understand their needs. Lead onboarding and provide product training. Resolve customer issues quickly. Gather feedback to improve services. Develop strategies to boost retention. Build strong customer relationships. Track...
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Success Transformation Lead
6 days ago
Hyderabad, Telangana, India ServiceNow Full timeJob DescriptionWe're seeking a highly motivated and experienced individual to join our Product Success team as a Principal Product Success Manager. In this role, you'll be responsible for helping customers through their procurement digital transformation journeys, ensuring their successful deployments of Finance & Supply Chain solutions to secure customer...
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Customer Success Manager
2 weeks ago
Hyderabad, Telangana, India Doveriye Full timeExperience: 2 yearsPackage: 3.6-4LPALocation: Hyderabad - Work From OfficeLaptop is mustKey Responsibilities:Engage with customers to understand their needs.Lead onboarding and provide product training.Resolve customer issues quickly.Gather feedback to improve services.Develop strategies to boost retention.Build strong customer relationships.Track customer...
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Hyderabad, Telangana, India Google Inc Full timeJob DescriptionMinimum qualifications:- Bachelor's degree or equivalent practical experience.- 5 years of experience in product management and working with engineering to understand infrastructure design and trade-offs.- 2 years of experience taking technical products from conception to launch.Preferred qualifications:- Master's degree or PhD in a technology...
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Hyderabad, Telangana, India Google Full timeMinimum qualifications:+ Bachelor's degree or equivalent practical experience.+ 5 years of experience in product management and working with engineering to understand infrastructure design and trade-offs.+ 2 years of experience taking technical products from conception to launch.Preferred qualifications:+ Master's degree or PhD in a technology or business...
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Customer Success Coach
6 days ago
Hyderabad, Telangana, India Salesforce Full timeAbout SalesforceAt Salesforce, we believe that the business of business is to improve the state of our world. We are a global company that empowers companies to connect with their customers in a whole new way.Job DescriptionWe are looking for a Customer Success Coach who will help our newest Salesforce customers achieve rapid time to value while building a...
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Manager - Customer Success
4 days ago
Hyderabad, Telangana, India Mobius by Gaian Full timeKey Responsibilities:- Act as a trusted advisor to enterprise customers, ensuring smooth onboarding, integration, and ongoing success.- Build and maintain strong relationships with key stakeholders, understanding their business goals and technical requirements.- Proactively monitor customer health metrics and develop strategies to enhance retention and...
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Signature Success Onboarding Specialist
2 weeks ago
Hyderabad, Telangana, India Salesforce Full timeTo get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Customer SuccessJob DetailsAbout SalesforceWere Salesforce the Customer Company inspiring the future of business with AI Data CRM Leading with our core values we help companies across every...
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Portfolio Success Manager
2 weeks ago
Hyderabad, Telangana, India Ideagen Full timePortfolio Success Manager We are seeking a dynamic and experienced Portfolio Success Manager to drive the success and growth of a portfolio of accounts. This role combines digital interactions with virtual meetings, allowing for a deeper understanding of the customer's unique needs. Responsibilities: Engage with customers regularly through a mix of digital...
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Lead Customer Success Engineer
3 days ago
Hyderabad, Telangana, India Talentnauts Full timeJob DescriptionThe RoleWe are looking for a Lead Customer Success Engineer based in Hyderabad, India. As a customer success engineer, you will be championing solutions (IoT devices + SaaS) to our customers. In this position, you will get to work on engagements with some of the most complex supply chain challenges. You will have opportunities to grow and make...
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Customer Success Strategist
4 days ago
Hyderabad, Telangana, India Frido Full time**About Us**Frido is a pioneering company based in Pune, committed to crafting innovative products that enhance daily life. Our award-winning products, including wheelchairs, shoe inserts, and seat cushions, have earned recognition in the Indian market.**Role Overview**As our Senior Manager of Customer Experience, you will play a pivotal role in building and...
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Customer Success Director
2 days ago
Hyderabad, Telangana, India Frido Full timeCompany OverviewFrido is a pioneering company based in Pune, dedicated to creating innovative products that enhance daily life. Our products, including wheelchairs, shoe inserts, and seat cushions, have garnered recognition with Amazon's Choice and Bestseller tags in the Indian market.Our mission is to empower people to lead pain-free lives, providing them...
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Senior Technical Customer Success Partner
3 hours ago
Hyderabad, Telangana, India HighRadius Full timeCompany OverviewAbout the company: HighRadius is a leading provider of AI-driven SaaS solutions for order-to-cash and treasury management. Our mission is to help customers achieve their financial goals by providing innovative solutions that drive efficiency, accuracy, and customer satisfaction. SalaryCompetitive compensation package based on...
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Customer Success Expert
7 hours ago
Hyderabad, Telangana, India Gainsight Full timeAbout UsGainsight is a human-first company that empowers businesses to scale efficiently, create alignment, and have a holistic view of their customers. Our industry-leading platform helps companies build durable businesses.Job OverviewWe are seeking a Senior Solutions Engineer to join our team. As a technical consultant, you will work closely with new and...
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Senior Bench sales
4 days ago
Hyderabad, Telangana, India ESB Technologies Full timeSenior Bench Sales RecruiterLocation: Hyderabad, OnsiteExperience: 3+ yearsFull-time - 6:30pm to 3:30amJob Description:We are seeking a results-drivenSenior Bench Sales Recruiterto join our team The ideal candidate will have extensive experience in IT Bench Sales, a strong network of vendors, and the ability to mentor and manage a team while ensuring...
