Customer Service Associate – Voice

2 weeks ago


Navi Mumbai, Maharashtra, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full time
Job Description

Hiring for Broadband Process

Process: Voice Support

Location: Mumbai Malad

Salary: 21k - 30k + Performance Incentives

Eligibility

- Qualification: HSC / Graduate
- Experience: Freshers & Experienced candidates can apply
- Excellent verbal & written communication skills in English (mandatory)
- Comfortable with rotational shifts & offs (including night shifts)
- Immediate joiners preferred

Job Role

- Handle customer queries via calls (as per process)
- Provide technical assistance & troubleshooting related
- Ensure first-call resolution & customer satisfaction
- Maintain records of customer interactions and escalate issues when required

Benefits

5 Days Working (2 Rotational Week Offs)

Performance Incentives & Bonus

One-way transport (for night shifts)

Growth Opportunities within the organization

Interested candidates can Call or WhatsApp on given no - 9326479640

Regards,

HR.Snehal Rathod

Vibrantzz Management Services,

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