
Customer Service Associate – Voice
2 weeks ago
Hiring for Broadband Process
Process: Voice Support
Location: Mumbai Malad
Salary: 21k - 30k + Performance Incentives
Eligibility
- Qualification: HSC / Graduate
- Experience: Freshers & Experienced candidates can apply
- Excellent verbal & written communication skills in English (mandatory)
- Comfortable with rotational shifts & offs (including night shifts)
- Immediate joiners preferred
Job Role
- Handle customer queries via calls (as per process)
- Provide technical assistance & troubleshooting related
- Ensure first-call resolution & customer satisfaction
- Maintain records of customer interactions and escalate issues when required
Benefits
5 Days Working (2 Rotational Week Offs)
Performance Incentives & Bonus
One-way transport (for night shifts)
Growth Opportunities within the organization
Interested candidates can Call or WhatsApp on given no - 9326479640
Regards,
HR.Snehal Rathod
Vibrantzz Management Services,
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