Client Relationship Executive

4 weeks ago

Bengaluru, Karnataka, India Camories Full time
Job Description

Job Title: Client Relationship Executive Data Monitoring & Client Coordination

Location: Bangalore

Company: Camories

Industry: Photography

Employment Type: Full-time

About Camories:

Camories is a leading photography studio specializing in maternity and newborn photography with 19 units across 7 major cities in India. We deliver memorable experiences to families by capturing timeless moments with care, creativity, and precision.

Role Overview:

We are seeking a detail-focused and responsible Client Relationship Executive to manage and monitor client updates within our internal booking and communication app. The primary responsibility of this role is to ensure that clients complete their data submissions (forms, shoot details, and approvals) accurately and on time.

Key Responsibilities:

- Monitor the backend dashboard/app to verify if clients have updated required data (forms, session preferences, confirmations).
- Follow up with clients who havent completed their data submission through WhatsApp, calls, or email.
- Guide clients through the form filling or app updating process if they face issues.
- Maintain an organized tracker of client submission status and escalate delays to relevant teams.
- Collaborate with the shoot coordinator, photographers, and editors to ensure timely data flow.
- Report weekly status of client data completeness and patterns of delay for process improvements.
- Ensure a smooth onboarding experience for clients from booking to shoot day with complete documentation.

Required Skills and Qualifications:

- Strong communication skills (written and verbal) in English and regional languages.
- Basic understanding of app-based systems, Google Sheets/Excel.
- Good organizational skills with attention to detail.
- Ability to follow up consistently without sounding pushy.
- Prior experience in customer service, data coordination, or CRM handling is a plus.

Work Timings:

10:30 AM 7:30 PM (Monday to Saturday)

Why Work with Camories

- A fast-growing, creative photography brand
- Friendly and professional work culture
- Opportunities to grow into client success, backend management, or operations

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