▷ [Apply Now] Customer Service Executive (sales)

1 week ago

Pune Maharashtra, India Botmakers Pvt Ltd Full time

Job Title Customer Service Executive Sales Location Pune Various Malls Cafes Event Venues Department Operations - Robo PlayZone Reports to PlayZone In charge Operations Head Job Summary The Game Zone Operator Customer Service Executive is responsible for running and maintaining the Robo PlayZone physical robotics and RC game setups at malls cafes and event locations This role involves customer interaction game operation basic maintenance and sales of RC toys The ideal candidate should be friendly attentive and capable of handling both operational and light technical tasks Key Responsibilities Daily Operations Open and close the game zone as per schedule Operate robotics RC games drones and other equipment for customer use Guide and assist customers in playing games safely and effectively Ensure smooth gameplay and troubleshoot any small operational issues Customer Service Sales Greet customers and provide information about games pricing and offers Promote and sell RC toys robots and related products to visitors Handle billing and payment transactions when required Maintain a friendly engaging and approachable attitude to enhance customer experience Maintenance Cleaning Perform daily cleaning of robots RC cars drones and arena surfaces acrylic props etc Charge and discharge batteries for all equipment as per guidelines Conduct basic repairs and maintenance of RC equipment Report any technical or mechanical issues to the maintenance team promptly Safety Compliance Ensure all safety rules and operational guidelines are followed by customers Monitor and prevent misuse of gaming equipment Follow company protocols for handling equipment and reporting incidents Requirements Skills Requirements Education 12th Pass Diploma BBA B Sc Languages Fluent in Hindi and Marathi basic English preferred Basic knowledge of RC cars drones or gaming equipment training will be provided Good communication and interpersonal skills Ability to work in a fast-paced environment and manage crowds Basic troubleshooting and repair skills preferred but not mandatory Physically fit to handle equipment setup and cleaning tasks Work Schedule Conditions Flexible shifts including evenings weekends and holidays Standing for extended periods during game operation Occasional travel for events and installations Benefits Growth Opportunities Opportunity to move into Robo PlayZone Incharge role Cross-training in advanced robotics and drone operations Incentives based on sales and customer feedback

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