
Executive: Customer Service
4 weeks ago
Are you passionate about delivering exceptional customer service and driving business growth? CIPHER Meditech is looking for a proactive and dynamic individual to join our team as an Executive: Customer Service.
About Us
Established in 2019, CIPHER Meditech is a leading medical devices distribution company headquartered in Bangalore, South India, with additional offices in Hyderabad. We specialize in providing cutting-edge medical technologies across various specialties, including Neuro-Surgery, Neuro-Vascular and Cardiovascular treatments. Our mission is to empower healthcare professionals with innovative solutions that enhance patient outcomes and improve surgical precision.
Role Overview
As the Executive: Customer Service, you will be the key contact for both internal and external
stakeholders, ensuring smooth communication and fulfilling customer requirements. Your primary focus will be optimizing business operations
Key Responsibilities:
• Coordinate marketing and sales documentation for internal and external customers.
• Generating Sales Invoices & related Documents
• GST related
• Analyse performance and sales trends to generate and expand business opportunities.
• Maintain and review the sales funnel on a weekly basis.
• Assist Sales team with pre-sales & post sales documents
• Maintain sales data & analysis
Qualifications:
• Bachelor's degree in B.Com, B.Sc., or relevant postgraduate qualification.
• Tally know how
• Minimum of 1 years' experience
• Proficiency in English and the local language.
• Strong relationship-building skills with key stakeholders
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