HR Onboarding Specialist

Position: HR Onboarding Specialist Location: Indore
Company: Creativefuel
Type: Full-time

About Creativefuel Creativefuel is a new-age content and creative agency with over 300 team members across Indore and Mumbai. We're behind some of India’s most viral digital campaigns and handle a massive network of digital IPs and creators. As we scale, we want to ensure that every new team member's journey begins with purpose, clarity, and a lasting impression.

Role Overview We’re hiring an HR Onboarding Specialist who will own and deliver a world-class onboarding journey for every new hire, from offer acceptance to the end of their probation period. You’ll ensure no candidate drops off after the offer, every employee feels connected from Day 1, and our systems and documentation stay flawless.

Offer-to-Join Journey:
Engage with new joiners immediately after the offer is rolled out
Conduct pre-joining calls and share company culture decks
Keep them excited, informed, and engaged to ensure zero offer dropouts

Orientation & Induction:
Host Day 1 sessions to introduce the company, team structure, and culture
Walk through Creativefuel’s vision, mission, and values in an engaging way
Introduce HR policies, Code of Conduct, KRAs, and performance expectations

Cultural Integration:
Set up buddy programs, internal welcome notes, and Slack/WhatsApp intros
Coordinate with teams for smooth handovers and warm welcomes
Include new joiners in key internal rituals, meetings, or townhalls

KRA & Task Planning:
Share a structured 3-month role-specific task plan
Coordinate with team leads to align deliverables, training, and checkpoints

Feedback & Review Loop:
Implement and manage structured 7-15-30-60-90 day check-ins
Collect feedback from both new joiners and reporting managers
Flag off any early red flags to HR leadership

System & Compliance Setup:
Complete biometric/fingerprint registration
Ensure onboarding completion on Jarvis, Keka, and internal trackers
Maintain and audit documentation trail, ID proofs, and verification records
Coordinate with vendors for background verification

Onboarding Gifts & Experience:
Plan and deliver customised welcome kits and onboarding swag
Ensure a delightful and memorable Day 1 experience

Probation & Post-Onboarding Support:
Track progress through the 3-month probation period
Ensure timely manager feedback and exit from the onboarding status

Automation & Process Improvement:
Identify areas to automate and reduce manual load
Continuously improve the onboarding SOP based on feedback

Reporting & Metrics:
Track onboarding metrics such as:
Offer-to-join ratio
Time-to-productivity
Onboarding NPS / feedback scores
Documentation & compliance completion rate

Key Responsibility Areas (KRAs) Prevent offer dropouts through proactive pre-joining engagement
Ensure clarity of role, KRA, and company values from Day 1
Deliver a seamless onboarding experience across all departments
Manage all systems, documentation, and HR platforms for onboarding
Create a culture-first experience using internal tools, gifting, and rituals
Own onboarding metrics, flag red flags, and support during probation

What We're Looking For ✔ 2–5 years of experience in HR onboarding or HR operations
✔ Strong understanding of Indian HR compliance and onboarding documentation
✔ Hands-on experience with HRMS tools like Keka, Zoho, etc.
✔ Excellent communication and interpersonal skills
✔ Creative mindset to design people-first onboarding journeys
✔ Highly organised with strong attention to detail
✔ Agency experience is a plus