
Customer Service International Voice Lead-bps
5 days ago
JD Here s a practical role-focused skill set and supporting guidance for a Telesales and Retention Team Leader Sections cover core competencies measurable KPIs tools tech proficiency hiring interview prompts coaching training focus and quick tips for day-to-day leadership Core competencies - Leadership people management ability to coach motivate develop and hold representatives accountable lead by example on calls - Sales strategy execution create call scripts campaigns upsell cross-sell plans and retention offers that align with targets and margins - Customer retention expertise knowledge of churn drivers win-back techniques lifecycle-based retention tactics and loyalty programs - Communication influencing clear verbal coaching persuasive negotiation active listening and rapport-building on phone and digital channels - Data-driven decision making interpret call metrics conversion funnels churn analytics and use insights to improve performance
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India Hexaware Technologies Full timeJD Here's a practical, role-focused skill set and supporting guidance for a Telesales and Retention Team Leader. Sections cover core competencies, measurable KPIs, tools/tech proficiency, hiring/interview prompts, coaching/training focus, and quick tips for day-to-day leadership. Core competencies - Leadership & people management: ability to coach, motivate,...
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India Hexaware Technologies Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearJD Here's a practical, role-focused skill set and supporting guidance for a Telesales and Retention Team Leader. Sections cover core competencies, measurable KPIs, tools/tech proficiency, hiring/interview prompts, coaching/training focus, and quick tips for day-to-day leadership. Core competencies - Leadership & people management: ability to coach, motivate,...
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P&O BP
3 weeks ago
India Siemens Technology Full timeJob DescriptionP&O BP & IR Professional - GoaWelcome to Siemens vibrant team at our state-of-the-art facility in Goa We're on the lookout for a skilled and dedicated Business Partner and Industrial Relations Specialist to join us in fostering strong collaborative ties within our organization and with external stakeholders. At Siemens, we're committed to...
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Domestic Voice Customer Service Lead
2 weeks ago
India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000Lead Domestic Voice Customer Service SpecialistWe are seeking a skilled Customer Service Lead to join our team. As a key member of our customer-facing department, you will be responsible for managing and resolving customer complaints in a professional and courteous manner.Key Responsibilities:Active listening: Respond to customer inquiries and concerns in a...
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Data Privacy Lead
1 week ago
India Hirenza Full timeJob Description About The Company BP Energy is a leading global energy company committed to providing innovative and sustainable energy solutions. With a rich history spanning over a century, BP Energy has established itself as a key player in the oil, gas, and renewable energy sectors. The company is dedicated to transitioning towards a low-carbon future...
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Data Privacy Lead
3 weeks ago
India Hirenza Full timeJob DescriptionAbout The CompanyBP Energy is a leading global energy company committed to providing innovative and sustainable energy solutions. With a rich history spanning over a century, BP Energy has established itself as a key player in the oil, gas, and renewable energy sectors. The company is dedicated to transitioning towards a low-carbon future by...
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P&O BP
1 week ago
India Siemens Technology Full timeJob Description P&O BP & IR Professional - Goa Welcome to Siemens vibrant team at our state-of-the-art facility in Goa! We're on the lookout for a skilled and dedicated Business Partner and Industrial Relations Specialist to join us in fostering strong collaborative ties within our organization and with external stakeholders. At Siemens, we're committed to...
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India Hexaware Technologies Full timeTo handle Telecom Voice Transactions Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner
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India Hexaware Technologies Full timeJD To handle Telecom Voice Transactions Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner
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India Hexaware Technologies Full timeJD To handle Telecom Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner.