Customer Service Domestic Voice Regional Language Team Member-bps

To handle Telecom Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner.

JD To handle Telecom Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner.

JD To handle Telecom Voice Transactions Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner

Job Title: Customer Service Representative for Regional Language Team Member

To handle Telecom Non Voice Transactions Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner

Job Description:As a Telecom Voice Transaction Specialist, you will be responsible for handling customer transactions for India-based Telecom service providers. You will utilize various tools to ensure timely and efficient processing of transactions.Process transactions with accuracy and efficiency.Utilize various tools to complete transactions.Ensure timely...

Lead Domestic Voice Customer Service SpecialistWe are seeking a skilled Customer Service Lead to join our team. As a key member of our customer-facing department, you will be responsible for managing and resolving customer complaints in a professional and courteous manner.Key Responsibilities:Active listening: Respond to customer inquiries and concerns in a...

Education - Mandatory: Graduate Experience - Min 2 yr of experience as Assistant Manager, Overall 7+ year's experience. Job Responsibilities: - Ensure timely escalation of operational risks to management by assessing the severity and potential impact of issues encountered. - Develop and implement comprehensive training plans for staff, ensuring that all...

Education - Mandatory: Graduate Experience - Min 2 yr of experience as Operations Manager, Overall 10+ year's experience. Job Responsibilities: - Ensure timely escalation of operational risks to management by assessing the severity and potential impact of issues encountered. - Develop and implement comprehensive training plans for staff, ensuring that all...

Ensure delivery of outsource headcount and language support required to meet customer KPIs including NPS Problem Resolution leadership • Drive customer experience improvements by measuring, understanding and analysing customer feedbacks and working closely with cross-functional teams to improve results. • Strong focus on quality of interactions in order...