Customer Service Domestic Non Voice Regional Language Team Member-bps

JD To handle Telecom Voice Transactions Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner

JD To handle Telecom Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner.

Job Title: Customer Service Representative for Regional Language Team Member

**Voice/Non-Voice Chat Process Executive Overview**: The Voice/Non-Voice Chat Process Executive plays a crucial role in providing exceptional customer support through voice or non-voice chat channels. They are responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. This role is pivotal in maintaining high...

Education - Mandatory: Graduate Experience - Min 2 yr of experience as Assistant Manager, Overall 7+ year's experience. Job Responsibilities: - Ensure timely escalation of operational risks to management by assessing the severity and potential impact of issues encountered. - Develop and implement comprehensive training plans for staff, ensuring that all...

Education - Mandatory: Graduate Experience - Min 2 yr of experience as Operations Manager, Overall 10+ year's experience. Job Responsibilities: - Ensure timely escalation of operational risks to management by assessing the severity and potential impact of issues encountered. - Develop and implement comprehensive training plans for staff, ensuring that all...

We are looking for a proactive and detail-oriented Customer Support Executive for a non-voice process. The role involves resolving customer issues through ticketing systems and live chat, ensuring timely, professional, and accurate responses to maintain high levels of customer satisfaction. Key Responsibilities:Respond promptly and professionally to customer...

Ensure delivery of outsource headcount and language support required to meet customer KPIs including NPS Problem Resolution leadership • Drive customer experience improvements by measuring, understanding and analysing customer feedbacks and working closely with cross-functional teams to improve results. • Strong focus on quality of interactions in order...

Job DescriptionP&O BP & IR Professional - GoaWelcome to Siemens vibrant team at our state-of-the-art facility in Goa We're on the lookout for a skilled and dedicated Business Partner and Industrial Relations Specialist to join us in fostering strong collaborative ties within our organization and with external stakeholders. At Siemens, we're committed to...

Job Summary We are looking for energetic and customer-focused BPO Executives to join our growing team The ideal candidate will handle customer interactions efficiently and professionally ensuring high levels of satisfaction and adherence to quality standards The role may involve voice inbound outbound chat email or back-office support based on the...