Hiring customer support executive for d2c brand

1 week ago


Noida, Uttar Pradesh, India Jnorss Full time
Are you passionate about streetwear fashion and looking to build a career in eCommerce & customer relations? We're hiring a Customer Support & Sales Executive who will manage customer queries, drive sales, and actively contribute to the growth of Jnorss—a Gen-Z streetwear label making waves in India.

---

About Us

Jnorss is a fast-growing streetwear brand creating oversized tees, hoodies, and drops inspired by music & street culture. We're building more than just a clothing line—we're building a community.

---

Responsibilities

Respond promptly to customer queries via email, WhatsApp, and Instagram DMs

Call customers for RTO (Return to Origin) follow-ups and abandoned cart recovery

Assist in converting leads into successful sales

Ensure customer satisfaction with friendly yet professional support

Learn and apply sales & marketing strategies to boost store performance

Work with tools like Shopify, WhatsApp Business, Excel/Sheets, and CRM software (training provided)

---

What We're Looking For

Excellent communication skills (English & Hindi)

Strong customer handling ability with patience & professionalism

Basic understanding of eCommerce, COD orders & shopping behavior

Proactive, self-motivated, and target-oriented mindset

Passion for fashion, streetwear, and youth culture is a big plus

---

Job Details

Role: Customer Support & Sales Executive

Job Type: Full-time

Location: In person (Noida, Delhi NCR)

Salary: 15000-20000 per month (Fixed + performance-based incentives)

Start Date: Immediate

---

Perks

Opportunity to grow with a fast-scaling streetwear brand

Learn end-to-end Shopify store operations

Performance-based growth & promotions

Be part of a young, energetic, and fashion-driven team

  • Noida, Uttar Pradesh, India Jnorss Full time

    Are you passionate about streetwear fashion and looking to build a career in eCommerce & customer relations? We're hiring a Customer Support & Sales Executive who will manage customer queries, drive sales, and actively contribute to the growth of Jnorss—a Gen-Z streetwear label making waves in India. --- About Us Jnorss is a fast-growing streetwear brand...


  • Noida, Uttar Pradesh, India SEREKO Full time

    Job DescriptionLocation: Sector 142, NoidaJob Type: Full-TimeExperience Level: 36 years preferredIndustry: Direct-to-Consumer (D2C), E-commerce, Digital Marketing, skincare industry would be bonusAbout UsWere a fast-growing, consumer-first D2C skincare brand, SEREKO. We are India&aposs first Pscyhodermatology Brand. You can read more about us on-...


  • Noida, Uttar Pradesh, India Pegasus Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Pegasus is on a mission to build aChildren's Wellbeing Companyby promoting a screen-free childhood through books, games, puzzles, and parent engagement. We are seeking aHead – D2C & Community Engagementto lead our direct-to-consumer business (website + digital marketing) and brand-building initiatives (Pegasus Society workshops, community events, and...


  • Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we'd love to hear from youRoles & Responsibilities- Interact with customers to understand service-related needs and...


  • Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we'd love to hear from you Roles & Responsibilities Interact with customers to understand service-related needs and...

  • Photography Intern

    8 hours ago


    Noida, Uttar Pradesh, India D2C Ecommerce Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionD2C Ecommerce is India's first multi-D2C brand online platform that sells its own homegrown brands across multiple home and lifestyle categories. The company's mission is to provide aspirational products at affordable prices to every Indian household. Founded in April 2022 by industry veteran Manish Gupta, D2C Ecommerce offers a wide range...


  • Noida, Uttar Pradesh, India Oakter - Consumer Brand by RIOT Labz Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We're Hiring: Customer Support ExecutiveLocation:NoidaDepartment:Customer Support / Technical ServicesApply: | Are you atech-savvy professionalwith hands-on experience inSmart Energy MetersandAir Conditioning Products? Join our growing team atOakteras aCustomer Support ExecutiveWe're looking for someone with2–5 years of technical support experiencewho can...


  • Noida, Uttar Pradesh, India Lea Clothing Co. Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Job: CRM ExecutiveLocation: NOIDA, Uttar Pradesh | Type: Full-time | Experience: 1-2 yearsIndustry: D2C / E-commerce / Fashion StartupAbout Us:Lea Clothing Co. is a fast-growing D2C startup reimagining how modern consumers experience fashion online and offline. With a strong digital presence and our first flagship store launched in Delhi, we're on a mission...

  • Brand Manager

    2 weeks ago


    Noida, Uttar Pradesh, India GreenHonchos Full time

    Role is looking for a strategic and execution-focused D2C Brand Manager to lead key brand partnerships and drive topline growth.This role is suited for someone who understands the nuances of consumer-facing eCommerce brands and has directly contributed to scaling D2C businesses through cross-functional collaboration and data-backed decision-making.Key...


  • Noida, Uttar Pradesh, India Mind Makers Consultancy Services Jaipur Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Urgent hiring for Customer Service Executive / BPO Customer Support Interested candidates please drop your cv and call on below number Please share your cv Anjali Required Candidate profileShould have excellent English languageShould have good computers knowledge/latest operating sysCandidates should be willing to work-US shiftWalk-In - Plot No ,Tech...