Senior Executive

4 weeks ago

Noida, Uttar Pradesh, India EXL IT service management Full time
Job Description

Job Description

Position Title, Responsibility Level

Sr. Executive -

MIS (A2)

Function

Trumbull - Common

Reports to

AVP/Sr. AVP

Permanent/ Temporary

Permanent

Span of Control

- Sr. Executive - MIS

Individual Contributor

Location

Noida-SEZ

Responsibilities / Essential Function:

- Responsible for getting the requirements fulfilled within stipulated deadline
- Perform Revenue forecasting, Budgeting, Sales reporting and operational metrics tracking/analysis
- Analyze financial data - and create financial models for decision support
- Preparing Reporting on financial performance and preparation for regular leadership reviews
- Analyze past results, perform variance analysis identify trends, and make recommendations for improvements
- Work closely with the Sales, Operations, HRSS and accounting team to ensure accurate financial, Sales reporting and decision support
- Evaluate financial performance by comparing and analyzing actual results with plans and forecasts
- Guide cost analysis process by establishing and enforcing policies and procedures
- Provide analysis of trends and forecasts and recommending actions for optimization
- Recommend actions by analyzing and interpreting data and making comparative analyses study proposed changes in methods and materials
- Identifying and driving process improvements, including the creation of standard and ad-hoc reports, tools and Excel dashboards
- Increases productivity by developing automated reporting/forecasting tools
- Strong financial analysis foundation creating forecasts and models
- Generate and distribute management reports (in Excel and powerpoint) in accurate and timely manner.
- Develop MIS documentation & SOPs etc. to allow smooth operations and easy system maintenance.
- Provide recommendations to update current MIS to improve reporting efficiency and consistency.
- Develop MIS system for customer management and internal communication.
- Provide strong reporting and analytical information support to management team.
- Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
- Participate in cross-functional meetings to resolve recurring customer issues.

Primary Internal Interactions

- Communication / Correspondence - ability to engage with internal stakeholders and excellent at follow up to get the assignment done within given deadline
- Adept at cross function communication/follow ups

Skills

Technical Skills

- Advanced knowledge of Excel and MS Power point
- VBA/Excel Macros (Basic knowledge of coding)
- Strong fluency with Excel formulas and functions
- Strong quantitative, analytical and data gathering competency
- Problem solving skills

Process Specific Skills

- Enabling/Support - MIS

Soft skills (Desired)

Soft Skills (Minimum)

- Communication skills - ability to engage with internal stakeholders and excellent at follow up to get the assignment done within given deadline
- Ability to work in a continually challenging environment
- Good organizing skills and ability to work independently with strict deadlines
- High proficiency with financial modeling and techniques
- Should exhibit high energy levels and willingness to learn with flexible shift timings
- Self-initiated and zeal for continuous improvement
- Self starter - there are no rigid boundaries in terms of the level of innovation that can be brought, and the incumbent will have to have the ability to be self motivated to pursue and explore different avenues to come up with the optimum solution

Education Requirements

- Graduate or Post Graduate in any stream

Work Experience Requirements

- 5+ years of experience, most of which should be in BPO environment
- 3+ years of the MIS experience in BPO environment
- Should have hands-on experience of MIS profile in current and previous organizations

Annexures:

None

Acknowledgement(acknowledge that the information contained in this document is factual and complete)

___________________________________ ___________________________________________ ____________________________

Candidate Supervisor/Manager Date

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